The FA

The FA

Women's Leagues Operations Manager


Role Type



Posting Date

Apr 6, 2022

Role description

Our Organisation

The Football Association [The FA] is the not-for-profit governing body of football in England. It is responsible for promoting and developing every level of the game, from grassroots through to the professional game, and generates significant revenue to support investment into English football each year.
The FA oversees England international teams acrossmen's, women's, youth and disability football, as well as running the National League System and FA Competitions including the Emirates FA Cup, Barclays FA Women's Super League, FAWomen's Championship, and Vitality Women's FA Cup, and the world-class facilities of Wembley Stadium and St. George's Park,all with a purpose to Unite the Game and Inspire the Nation.

90 minutes to change our world

The Role

Manage the league and competition operations within the Women's Professional Game
Oversee key operations projects that will drive effectiveness and efficiencies in league operations and delivery
Lead the administration and day-to-day operations associated with running the professional leagues and competitions
Provide outstanding customer service to women's professional game member clubs and key stakeholders

Key Accountabilities

Work with the Women's League Operations Lead to develop an annual business plan and budget for league and competition operations, ensuring prioritisation and allocation of major tasks and that all risks are identified, and any mitigating actions put in place. Produce monthly updates on progress against the strategy and key performance indicators
Project manage a review of the Women's Professional Game Competitions aligned to the Women's Professional Game Strategy to inform the future development of the Women's Super League, Women's Championship and League Cup, providing recommendations for Board consideration
Support the development and delivery of the Women's Professional Game domestic calendar and fixture programme, and manage the broadcast fixture selection process working with domestic broadcasters and member clubs to ensure the league delivers against the commercial broadcast contracts and maximises the visibility of the women's professional game
Engage the Women's Professional Game in key EDI campaigns, and work with internal and external stakeholders to develop an EDI plan for the women's professional game.
Project manage the planning and implementation of the technology road map working collaboratively with internal and external stakeholders, including the ongoing development of the league administration system: FAS and the transition onto Fresh Desk for improved customer service
Effectively manage internal and external stakeholder relations including member clubs, FIFA, UEFA, European Club Association (ECA), Kick It Out, PFA, Football Supporters Association (FSA), Premier League and EFL, and provide outstanding customer service to members and key stakeholders
Participate as an active member of the Executive Operations Committee (EOC), making key decisions on women's professional game business
Work with the colleagues across the division and wider FA business to communicate and manage the implications of the pandemic on women's professional game business, including the ongoing review of league protocols and international travel requirements for clubs and players.
Work closely with the Women's Leagues Manager to assist with the delivering of women's professional game leagues and competitions, and provide cover for the Women's Leagues Manager as and when required
Contribute to creating a high performing team and positive culture within the League Operations Team and wider Women's Professional Game division and organisation
Support the delivery of women's professional game competition finals within the division
Use data and insight to help inform decision making across the business.

Executeadditional tasks as required in order to meet FA Group changing priorities.
Comply with all company policies and procedures to ensure the highest standards of health, safety and wellbeing can be maintained.

What we are looking for


Knowledge of sport competition management and development
Knowledge of the Women's Professional Game and a passion for Women's Football
Experience of league / competition management
Experience of managing operations effectively and efficiently
Knowledge of equality, diversity and inclusion (EDI) and understanding of equality issues within the game
Track record in creating and executing successful projects, business plans and demonstrating impact/results
Ability to build relationships and effectively manage a complex network of internal and external stakeholders
Ability to provide high standards of customer service
Ability to manage time effectively and prioritise tasks
Ability to work under pressure to meet multiple deadlines, solve problems and maintain quality of work
Ability to manage conflict effectively
Excellent report writing skills. Conveys written information clearly and accurately to a wide range of recipients
Excellent presentations skills
Ability to communicate with impact to a range of audiences
Budget management responsibility
Highly proficient skills in Microsoft Office


Experience of competition management within professional sport / football
Experience of working with broadcasters
Experience in developing EDI plans
Experience of working with and building relationships with major football stakeholders
Understanding of the football industry
Knowledge of league administration IT programmes
Knowledge and understanding of The Football Association
Knowledge of the Men's Professional Game and National League System structure

What we can offer you

An exciting and challenging role within a changing, dynamic and world-renowned sports organisation.
Attractive benefits and a competitive salary.

Please be aware that unless you are on ahomebased contract, your contract with The FA will specify a fixed location of either Wembley Stadium, St. George's Park or our Processing Centre.
We currently work within a hybrid working model whereby the expectation is to work from your contractual location for part of the week, and as and when required by the team. The remaining days can be worked remotely. We will continue to monitor this model and it may be adjusted in future if deemed necessary.

The Football Association Group promotes inclusion and diversity, and welcomes applications from everyone. If you have any particular requirements in respect of the recruitment or interview process please mention this in your application.

Closing: 20 April 2022

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