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Manchester City FC

Manchester City FC

Talent Operations Assistant


Role Type



Posting Date

Sep 18, 2023

Role description

Manchester, GB

Opening Date:14 Sep 2023

Full Time / Part Time:Full Time

Contract Type:Fixed Term (Maternity Cover)

Closing Date of Applications –22nd September 2023

Please note- This is a fixed term opportunity for 12 months. Interviews for this role will take place W/C 25th September

Our Story
Established in 2013, City Football Group is the worlds leading private owner and operator of football clubs, with total or partial ownership of thirteen clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.

Our Winning Team
Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.
Reporting to the Senior Talent Services Manager, this role is to provide high quality operations and administration support to the Talent department within Group Football Operations. Working closely with the other members of the Talent Services team to ensure the highest standards of efficiency and innovative practice.

This position will work to support the scouting & recruitment function within Talent. The key functions of the role will be to provide administrative support to ensure operational process, policy and practice are delivered to exceptionally high standards alongside other key members of the team.

The role will suit an individual with excellent administrative skills, who will be involved with the operational practices of the department, particularly with staff expenses, processing of wages claims, travel and accommodation support for staff, staff whereabouts, compiling and producing performance reports to ensure efficiency and accountability of the highest standards.

Your Impact

Administrative Operations-To provide administrative and targeted operations support to the Talent department, with specific emphasis on scouting and recruitment. Targeted work in 3 specific areas of efficiency, governance and compliance.
Safeguarding-To offer support & coordination to the departments safeguarding obligations, DBS and international police checks, tracking of compliance in relation to qualifications and supporting staff CPD in this area.
Staff Engagement -To support the process of staff induction and continued development for the department, coordinating sessions, direct involvement in elements of the induction process and processing all new starter documentation.
Finance-Coordinate the process of expenses claims, match fee claims, invoicing and developing processes to improve efficiency, accuracy and reporting across scouting & recruitment. Leading the inputting of expenses onto the finance system and processing directly on to the system, when required. Also offering support to key members of the team with individual expenses claims.
Whereabouts-Support the collation of fixtures and whereabouts for the extended department where required, to offer flexible support as and when required for both senior and junior markets.
Travel-To support the coordination of travel for the department during office hours and support staff, managers and players that require travel to be booked on their behalf to include support for the medicals process and CPD events

What we are looking for

Use of IT systems to carry out administrative processes such as processing expenses, purchase orders and booking travel.
Competent in using MS Office: Word, Excel, Powerpoint and Outlook Express.
Proven experience working in a complex, fast paced administrative/Operations environment.
Confident in using own initiative, conscientious, self-motivated (can work unsupervised) with good communication skills.
Works efficiently with good attention to detail being flexible to last minute changes and demands.


Work with relevant systems including Business World/UNIT 4, Concur, SAP, SAGE etc. to complete financial tasks and management.
Previous experience of working in a football or professional sport operations environment
Language skills
Event Management experience
Ability to think creatively and offer solutions to functional problems
Previous experience of working in a complex international business

Welcome to your City

City Football Group is on a mission to become the worlds leading sports entertainment organisation, and we will continually push to achieve this with talented colleagues from diverse and wide-ranging backgrounds.

Those different perspectives and experiences will continue to help us empower better lives, create electric moments for the fans and seize opportunities for the future.

Positive impact that leads to lasting change is at the core of our values, if you want to be part of this forward movement, we welcome you

Job Segment:Operations Manager, Administrative Assistant, HR, SAP, Operations, Administrative, Human Resources, Technology

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