Role description
Title: Systems AdministratorDepartment: Administration Reports to: Director of IT FLSA Status: Non-Exempt About Us: Miami is the future—a hyperglobal, yet local community fueled by intersection and interconnection. It stands at the gateway of the Americas and welcomes millions from around the world, creating an energy and culture unlike anywhere else on the planet. Some of us are born and raised here. Some of us came long ago and were embraced like family. And still, others have just arrived. But we all, at heart, share the same qualities: courage, tenacity, ambition, dedication to our community, and a passion for the joy of life. We fly in the face of conventional thinking and take pride in disrupting the status quo. We are here to change the game. Inter Miami CF will celebrate all that makes Miami extraordinary. We will be multilingual and omnicultural. We will harness the city’s great history and unmatched culture to create new traditions, rituals, and symbols that are admired around the world. We will bring world class fútbol to this world class city, once and for all. Fútbol that is as creative, exciting, unique, and multicultural as we are. Fútbol that makes people everywhere wish they could be here. Libertas. Unitas. Fortuna. Freedom. Unity. Fortune. This is us. This is Miami. Club Internacional de Fútbol Miami is the 25th Major League Soccer franchise and began play in 2020. For more information, please visit us at www.intermiamicf.com. Position Summary: The Systems Administrator is responsible for implementation and management of key systems utilized by the club. Using industry practices, they will manage day-to-day operation of all hardware and software systems all the while, providing technical support to the user community. The candidate will assist in all technology research and continuously educate themselves on the latest advancements to support system growth and capabilities. Essential Duties Responsibilities: PlanningAssist in the development and enforcement of IMCF system policies/procedures using industry standards.Manage disaster recovery and business continuity standard operating procedures and the development of the documentation containing the key infrastructure components and network/data flows. AdministrationResponsible for the management and implementation of existing and new hardware systems, including virtual servers, NAS/SAN and other distributed or cloud storage solutions.Proactively cultivate, manage, and maintain cross-departmental collaboration to effectively administer all on-prem and cloud-based software solutions utilized by the club.Maintain AD/Azure AD and O365 environment to effectively manage Windows and Mac OSX devices, user accounts, permissions, and other key attributes.Ensures system backups are in place, adhere to the set standards and are routinely tested to ensure their validity.Actively monitor cybersecurity systems to ensure that they’re up to date and all vulnerabilities are mitigated/resolved based on the risk level to the user or organization.Maintain up to date inventory and asset tagging of all equipment and resources. SupportOversees the health and function of the server and storage infrastructure at all locations.Proactive development and scheduling of routine maintenance windows to apply updates, security patches, and other critical system maintenance needed to keep the systems running optimally. Provide high level of support to the user community and coordinate with vendors, partners, and stakeholders to resolve technical issues for escalated help desk requests. The candidate will continue to participate until the issue is resolved or mitigation is in place.Solid communication and interpersonal skills with an emphasis on creating comprehensive documentation that abides to industry bet practices. Qualifications:A bachelor’s degree in information technology or 2+ years proven experience in a system administrator role.Must be a self-starter with analytical and critical thinking skills who is able to work on multiple active projects, be a quick learner, and work in stressful environments independently and within the group.Proven experience with server and storage system deployments, migrations, and upgrades in highly dynamic and time-critical work environments.Proven experience in troubleshooting, configuring, and managing Microsoft OS technologies, primarily focused on Windows 10/11. Servers, Server2019, Active Directory, Group Policies, and DFS.Solid understanding of the principles of LAN Routing and Switching design, configuration, troubleshooting (VLANs, IP Subnetting, port channel, trunks) and client/server applications. Required experience and proficiency in administrating O365 environments, including but not limited to Azure AD, InTune and knowledge of Exchange server management dealing with auditing, litigation holds and other similar tasks. Preferred experience integrating Okta or other IAM/SAML solutionsMust be able to work a flexible schedule which may include holidays, nights, and weekends Previous experience supporting a stadium or venue preferred but not required.Knowledge of Jamf MDM solution to manage Apple OSX/iOS devices is a plus.Microsoft certifications is a plus. Passion for fútbol is a plus.
