Role description

Job title: System AdministratorDepartment: Information Technology DepartmentBased at: Ewood Park stadium, Blackburn, BB2 4JF. Flexibility regarding location is required with occasional travel to other registered BRFC sites for the performance of duties.Reports to: Head of ITResponsible for: N/AHours of work: 35 hours per week plus any additional hours necessary for the performance of duties. This will include occasional evening and weekend Matchday work in accordance with the department Matchday rota.Contractual status: Permanent
1. Job purpose: To maintain, update and support the infrastructure and I.T. systems of thebusiness.
2. Duties and responsibilities To be committed to ensuring the safeguarding and welfare of all staff, customers and clients of the Club; To maintain the backups and manage the Disaster Recovery configuration; To monitor and be proactive in network security systems; To maintain, administer and document the company physical infrastructure including physical server portfolio, SAN storage devices and UPS devices; To maintain, administer and document the company virtual infrastructure (Vmware); To monitor and manage the company backup systems / strategies (Veeam); To maintain / administer and document company domain support services such as GPO, DNS, DHCP, print; To assist the Head of IT to maintain and develop the company DR/BCP/Cyber response plan; To work alongside the Network (switch) engineer on VLAN management and troubleshooting; To provide second line technical support to all departments within the organisation; To work in the security operations centre (SOC) to develop the network security principles, policies and ensure security takes priority over other areas; To ensure updates and patches are applied to the systems under administration; To document updates and changes in systems as they are maintained; To provide match day technical support when required; To undertake/assist in at least 2 concurrent I.T related projects at any one time; To liaise with outside suppliers/support contactors as required; To obtain quotes from preferred suppliers; To monitor systems outside of business hours when necessary to maintain network health using communication systems in place; To maintain a regular review of current systems and to review new developments that would benefit the department and club; To take an active part in meetings and when required, organise and chair meetings with staff and suppliers to the benefit of the project required;
To review and propose new technologies and software for the club; Lead on key projects, create and develop a project plan. Where necessary, meet deadlines and objectives to deliver projects on time as well as meeting other responsibilities; Create and maintain documentation of systems managed on a regular basis to the benefit of the department/business; and Any other duties as reasonably assigned by the Head of IT.
3. Skills required:
Strong interpersonal skills with the ability to communicate effectively both orally and in writing; To have a pleasant and approachable demeanor; The ability to work with the minimum of supervision; Curiosity and willingness to learn new skills and technologies; The ability to work as part of a team, demonstrating a willingness and ability to perform all functions required of team members; Highly organised with the ability to prioritise; A creative thinker with the ability to see new opportunities; A willingness to undertake further training and professional development; A confident and conscientious approach to work; and Strong IT development/maintenance.
4. Knowledge required:Essential required experience and knowledge of the following: Windows server 2008 R2 & subsequent versions Active Directory & Group Policy Azure Active Directory management Exchange 365 administration Windows 10 & 11 OS Office 365 applications Microsoft 365 Admin center Anti-Virus management – Trend Micro Veeam VPN DNS DHCP Firewall - WatchGuard Virtual Servers – VMWare SAN – Dell Equalogic UPS – APC
Desirable knowledge: Access control Payroll systems SSL certificates Accounts management software Learning Management System SSL Certificates Previous work in an event-based organisation

4. Qualifications Required: Educated to degree level in Computing (desirable); A-levels in a relevant field (or equivalent); Minimum of five GCSEs including English and Maths at a Grade C or above or equivalent; and To hold a valid UK driving licence for the ability to travel to other sites as and when required.
DBS check required: Yes (basic)