The Premier League Broadcaster Servicing and Activation team is looking for a Senior Manager, Media Rights Servicing and Activation, to provide best-in class account management and servicing to our Rights Holders in the UK.
This is a newly created position, based out of the Premier League London office at an exciting time to join an expanding Media Rights team. Working for the Head of Media Rights Servicing and Activation and collaboratively with the broader Media Rights team, this role will have primary responsibility for the execution and delivery of media rights partnerships in the UK.
The right candidate will have a strong background in media rights servicing and activation, as well as an astute understanding of the commercial drivers that make media rights partnerships a success. They will have experience of providing a key interface between a rights holder and its client(s) and have a passion for customer servicing.
The role will help to deliver a rights holder experience that sets the Premier League apart as the premium property to work with: helping partners (both entities and individuals) to deliver on objectives and providing ‘opportunities to delight.
Who we are
The Premier League is home to some of the most competitive and compelling football in the world. The League and its Clubs use the power and popularity of the competition to inspire fans, communities and partners in the UK and across the world. The Premier League brings people together from all backgrounds. It is a competition for everyone, everywhere and is available to watch in over 880 million homes in 188 countries.
We have a wide variety of responsibilities. These include organising the competition and its Handbook as well as managing the centralised broadcast and commercial rights. The work we do in conjunction with the Clubs also goes far beyond the 90 minutes. We support and provide a framework for youth development, we protect the organisation intellectual property, support the wider game and community programmes, undertake international development work and liaise with governing bodies and other leagues.
The Premier League is an equal opportunities employer and strives to create an inclusive culture where talent can flourish. We believe in the potential of everyone and open our doors to those who share those values. All appointments will be made based on merit; however, we particularly encourage applications from women, people from minority ethnic communities, LGBTQ+ people and disabled people.
Our hybrid-working model also allows you some variety on your place of work, offering you the chance to work from home on some days each week. Where possible, you will attend the office or site visits in line with our company policy. All staff liaise closely with their line manager to manage their time appropriately and according to their work and team requirements.
The primary contact for Premier League rights holders in the UK across all contractual and commercial matters, primarily helping to manage, support and develop our broadcast partners utilisation, activation and promotion of Premier League rights
Understand growth objectives of business owners/functional leads at each partner, from a position of knowledge, and help to make them successful
Work with colleagues, Clubs and PLP to ensure that all rights holders have access to a ‘best-in-class service and one commensurate with the Premier League standing as a premium rights holder
Develop and maintain a thorough understanding of all UK media rights agreements and associated directives/guidelines
Act as the Broadcasting department contact for any UK market specific requests/issues from Broadcasters, Commercial Partners, sponsors etc
Develop relationships and contacts in order to assist with planning and delivery of Premier League events in the UK market
Build trust internally and externally by navigating issues pragmatically and professionally
Harness the Premier League eco-system to better support broadcaster priorities and plans long and short-term
Outstanding customer service mindset, including implementing our philosophy to ‘surprise and delight our clients
Requirements for the role
Significant experience in a commercial business environment, within a rights holder, broadcaster, corporate brand management, or advertising / digital agency
Proven project management skills and experience
Proven expertise in a client servicing team, within a sports rights holder, governing body, agency, or working for a sponsor brand would be an advantage
Relationship management skills to develop, maintain and strengthen client and stakeholder relationships including internal and external relationships
Strategic thinking mindset to support clients objectives and drive business growth and innovation internally and externally
Problem solving with the ability to identify and resolve complex problems
Analytical skills critical to gather and interpret data, draw insights and make informed decisions to improve client service delivery
Excellent communication and presentation skills, both written and verbal.
Crisis management skills and ability to work effectively under pressure in a dynamic environment
Excellent command of corporate IT tools and ability to follow the internal user rules (Outlook, etc.)