The Premier League Broadcaster Servicing and Activation team is looking for a Senior Manager, Media Rights Servicing & Activation, to provide best-in class account management and servicing to our Rights Holders across the EMEA region.
This is a newly created position, based out of the Premier League London office at an exciting time to join an expanding Media Rights team. Working for the Head of Media Rights Servicing and Activation and collaboratively with the broader Media Rights team, this role will have primary responsibility for the execution and delivery of media rights partnerships in Europe, the Middle East and North Africa.
The right candidate will have a strong background in media rights servicing and activation, as well as an astute understanding of the commercial drivers that make media rights partnerships a success. They will have experience of providing a key interface between a rights holder and its client(s) and have a passion for customer servicing.
The role will help to deliver a rights holder experience that sets the Premier League apart as the premium property to work with: helping partners (both entities and individuals) to deliver on objectives and providing ‘opportunities to delight.
The primary contact for Premier League rights holders in the EMEA region to help manage, support and develop their utilisation, activation and promotion of Premier League rightsUnderstand growth objectives of business owners/functional leads froma position of knowledge,and help to make them successfulWork with colleagues, Clubs and PLP to ensure that all rights holders have access to a ‘best-in-class service and one commensurate with the Premier League standing as a premium rights holderContinual assessment of all territories throughout EMEA working to develop new opportunitiesDevelop and maintain a thorough understanding of all media rights agreements and associated directives/guidelinesAct as the Broadcasting department contact for any market specific requests/issues from Broadcasters, Commercial Partners, sponsors and international development initiatives across the regionContribute to the content localisation and product development of the Premier League international production offeringHelp develop in-market relations and contacts that will assist with planning and delivery of major events in market (PL events such as Summer Series, live screenings etc)Build trust internally and externally by navigating issues pragmatically and professionallyHarness the Premier League eco-system to better support broadcaster priorities and plans long and short-termOutstanding customer service mindset, including implementing our philosophy to ‘surprise and delight our clients
Requirements for the role
Significant experience in a commercial business environment, within a rights holder, broadcaster, corporate brand management, or advertising / digital agency
Proven project management skills and experience
Proven expertise in a client servicing team, within a sports rights holder, governing body, agency, or working for a sponsor brand would be an advantage
Relationship management skills to develop, maintain and strengthen client and stakeholder relationships including internal and external relationships
Strategic thinking mindset to support clients objectives and drive business growth and innovation internally and externally
Problem solving with the ability to identify and resolve complex problems
Analytical skills critical to gather and interpret data, draw insights and make informed decisions to improve client service delivery
Excellent communication and presentation skills, both written and verbal.
Crisis management skills and ability to work effectively under pressure in a dynamic environment
Excellent command of corporate IT tools and ability to follow the internal user rules (Outlook, etc.)