United Soccer League
Job Title:Senior Manager, Social Media
Location:Tampa, FL (USL Headquarters)
Overview of the United Soccer League (USL)
The United Soccer League (USL) is shaping the future of soccer in America. We are the nation largest and fastest-growing professional soccer organization, bringing the world game to more and more communities across the United States and Canada. Based in Tampa, Fla., the USL oversees multiple professional and elite pre-professional leagues, including the USL Championship, USL Super League, USL League One, USL League Two, USL W League, USL Academy, and Super Y League.
We are authentic to the spirit of the game, honoring the dedication of the players, the passion of the supporters, and the culture of the clubs. We believe in the power of soccer to unite people, provide unique life experiences, and have a meaningful impact in local communities. We work as a team, challenge the status quo, and strive to make everyone feel welcome.
United Soccer League is the proud recipient of Front Office Sports' Best Employers in Sports 2021 and Tampa Bay Business Journal's Coolest Office Spaces.
The Senior Manager, Social Media, leads the USL Social Media department. Developing and executing the organization social media strategy, the Senior Manager, Social Media oversees management of the social channels, creation of social content, platform partnerships, and ecosystem-wide social media support. This position plays a vital role in the overall strategic marketing operations. The ideal candidate will have a passion for and understanding of soccer culture in North America.
Duties and Responsibilities
Specific duties include, but are not limited to:
Analyze, develop, implement, and lead digital marketing and social media campaigns across various platforms and social communities (e.g., Instagram, Facebook, Twitter, Snapchat, TikTok, etc.).
Ideate, create, and post content across the full array of USL social channels.
Manage USL HQ Social Media Department team members.
Monitor social engagement and community sentiment through active listening across multiple social platforms.
Identify best practices across multiple, related environments and industries, including paid or promoted social media.
Work with USL member clubs on contests, sweepstakes, and broad USL Social Media initiatives.
Establish and manage strong relationships with the social platforms to unlock collaboration opportunities, learn best practices, and fast-track crisis elevation (e.g., resolving a hacked account).
Work cross-departmentally to support broad initiatives through social media, including partner activations, club servicing, and communications opportunities.
Analyze social media data to measure campaign effectiveness, uncover actionable insights, and identify areas of opportunity.
Identify, develop, and maintain relationships with key influencers.
Identify opportunities, trends, and features within the social media space. Stay abreast of consumer insights, trends, and social media and global marketing strategies to produce successful and integrated campaigns.
Establish, track, and assure adherence to budgets, launch schedules, campaign, and marketing objectives.
Other duties as assigned.
5+ years of professional work experience in social media and/or digital content.
Experience with social media management tools such as Tweetdeck, Facebook Business Manager, Hootsuite, etc.
Familiarity with Adobe Creative Cloud, specifically Photoshop.
Experience managing successful social media and content campaigns.
Ability to work well within tight deadlines and manage multiple projects simultaneously.
Strong interpersonal and communication skills to effectively interact with team members, executives, member clubs, and external partners.
Effectively communicate information and ideas in written, visual, and verbal formats, and build and maintain relationships.
Ability to work independently in a multi-faceted, fast, fluid, and deadline-driven environment.
Positive attitude and strong work ethic.
Ability to work as business needs require which may include long days, evenings, weekends, occasional holidays, and travel if / when necessary.
Must have U.S. work authorization.
We have great perks- Comprehensive Benefits Package • Medical, Dental Vision Insurance • Health HSA and FSA • 401k with up to 6% match • Corporate Discounts • Paid Vacation, Holiday Sick Days • Business Casual Dress • Casual Dress Fridays • And More!
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.