U.S. Soccer Federation

U.S. Soccer Federation

Senior Manager, Digital Insights

Country

Role Type

USA

Management

Posting Date

Jun 20, 2022

Role description

Job Type

Full-time

Description

U.S. Soccer Overview

We are U.S. Soccer and we are the future of sport in the United States. Our mission is to make soccer the preeminent sport in the United States. We embrace diversity, technology and global connections to drive the growth of our sport and by supporting members, impacting athletes, and serving fans. We seek motivated, passionate, skilled people who can think, create and work on a team.

U.S. Soccer is a growing company that looks for team members to grow with it. U.S. Soccer offers a comprehensive compensation package, casual work environment, an inclusive culture and an atmosphere for professional development.

Position Description

We’re seeking a data-driven individual to work at the intersection of strategy and execution as a support layer for all Commercial departments. As part of the Business Intelligence team within U.S. Soccer’s Analytics department, you’ll work hands-on with our data scientists to find signal within the data while also being an outward-facing interpreter for non-technical departments. This role is for someone who excels at identifying business opportunities within the data and communicating new ideas to internal stakeholders.

Primary Responsibilities
Wrangle data. Define data quality methods and implement processes with cross-functional teams to ensure fan engagement data is always ready for analysis.
Fan research. Lead our primary fan research plan, working closely with agency partners, to understand fan sizing, segments, and need-states.
Identify opportunities. Serve as a savvy digital leader that identifies unmet opportunities to make the internal teams smarter, faster, or better attuned to fan need-states.
Deliver insights. Work with Data Science team to translate data into consistent reporting and actionable insights/storylines to inform the decision-making among Commercial and Comms teams (Content, Insiders, Consumer Products, Ticketing, Partnerships).

Requirements

Minimum Qualifications
Bachelor's degree in Data Science, Business Administration, Marketing, or related field
At least 3 years of experience working with customer data to define and execute on strategy
Experience working with common tag management technologies for conversion tracking, A/B testing, and other customer tracking methods (including Google Tag Manager)
Proven understanding of web and social media analytics tools and metrics (Google Analytics, Blinkfire, Relo Metrics, Zoomph, etc)
Advanced Tableau and Excel skills (IF functions, macros, array formulas)
Familiarity with linear and OTT television landscape as well as SVOD platforms, including measurement practices
Proven ability to communicate effectively with technical and non-technical stakeholders
Excellent written and verbal communication skills
Exceptional time management skills and ability to prioritize the most impactful tasks
Able and willing to travel up to 5% of the year
Able and willing to work non-traditional hours including evenings and weekends as needed

Desired Qualifications
Intermediate Python or R skills
Understanding of RESTful APIs
Strong knowledge of data usage in sports and sports business
Passion for soccer and a solid understanding of the soccer landscape in the United States
People management experience

Working at U.S. Soccer is a unique opportunity. Employees who work at U.S. Soccer have the following attributes:
Adopt a company centric approach—Serve the Athlete and the Fan
Embrace and see learning as a lifelong pursuit
Possess a growth mindset—keeps an open mind and seeks new challenges
Practice self-assessment and self-reflection
Open to criticism and does not make excuses
Possess a tireless work ethic
Wants to be part of a team that wins
Has the ability to be firm but fair
Communicate in a direct, open, and honest manner
Build relationships through genuine interpersonal skills

COVID-19 Vaccination
U.S. Soccer has mandated the Covid-19 vaccine and is requiring all staff to be fully vaccinated at the start of employment

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