Role description
The FIFA World Cup 26™ will mark the first time that the tournament features 48 teams and will be hosted by three countries: Canada, Mexico, and the USA.This new format redefines excellence, generating unique opportunities for greater participation and engagement from fans and players in North America and all over the world. Now is your time to be a game changer and join the workforce that is planning and delivering this unique and unforgettable experience.
Reporting organizationally to the Director of Transport, the Senior Manager, Administration Transport will help serve transport efforts for the FIFA World Cup 2026 that for the first time ever, is hosting 48 teams and 1,200+ players across 3 countries and 16 venues. This role will be responsible for the performing of complex planning and programming activities in support of management-related programs and/or across all transportation sub-projects. Further, this role will oversee the following event transport sub-projects planning and implementation: project management and planning, volunteer management, training programs, and procurement.The main responsibilities of the Senior Manager, Administration Transport for the FIFA World Cup 2026 include:
Lead the development of transportation plans, budgets, resource plans and other related documents with involved FIFA projects
Monitors and estimates future costs in close cooperation with involved FIFA projects
Lead the procurement process, including development of required procurement documents within Event Transport in close cooperation with involved FIFA projects
Coordinate with key stakeholders to obtain appropriate agreements and approvals
Lead the staffing process, coordinate staffing deployment and engagement
Organize and lead the staff training process
Coordinate with FIFA26 WKF and Volunteers divisions all activities related to Volunteers programand involvement
Lead the development of required policies and procedures
Reviews and evaluates plans, budgets and other related documents to ensure compliance with applicable FIFA26 requirements and conformance to acceptable professional standards;
Reviews and prepares correspondence, reports, studies, gives briefings and makes presentations regarding event transport project and across FIFA26 planning activities;
Stays abreast of transportation industry changes and FIFA26 requirements, policies, procedures of USA, Canada and Mexico legislation;
Observes and evaluates the performance of operating staff, service supervisors and volunteers in the field for compliance with policies and attainment of performance indicators in a variety of ways (i.e., direct observation, riding buses, standing on street, etc.). Identifies and responds to performance deviations and determines course of action to correct problems, including progressive disciplinary actions and recommendations for additional training;
Investigates violations of rules, regulations, and operating procedures by operating and supervisory personnel to determine appropriate corrective action to decrease volume of complaints;
Integrates with all functions within Event Transport;
Establish a framework for monitoring information flow and managing expectations among various event transport sub-projects.
