Role description

Job Summary

Tottenham Hotspur is a world-famous football club based in North London. Off the pitch, the Club has a strong and successful business model focused on building a platform for long-term success, which includes a new world-class stadium. We have created an unrivalled sport and entertainment destination for London with a multi-use stadium capable of staging major sporting and non-sporting events, including NFL, rugby and concerts, as well as Tottenham Hotspur matches.

Tottenham Hotspur Stadium offers stunning event spaces which provide the perfect location for businesses and organisations from around the world to showcase their work to the UKs capital city.

The Sales Manager – Events role is based out of the Clubs headquarters in Lilywhite House and will be focused on securing event sales through both face-to-face meetings and over the telephone. Due to the nature of the role, the position will include shift-work to include mornings, evenings, weekends and/or Bank Holidays, so a flexible candidate is sought

JOB PURPOSE

We are looking for an experienced and dynamic event focused Sales Manager.
The key responsibility is to manage and support the development of a fast-paced team and contribute to the commercial development of London`s newest and most flexible event venue.
You will maximize sales across 15 major events spaces at Tottenham Hotspur Stadium. The nature of events include : meetings, conferences, exhibitions, private events and brand activations for 20-10,000 guests.


Key Responsibilities


Deliver on individual and team sales targets
Manage delivery of targeted initiatives to secure maximum sales
Represent the Club positively at match days, PR events, exhibitions and conferences, with a view to maximising sales
Identify, proactively instigate and conduct client meetings/interactions via research and telesales
Negotiate closure of all sales and manage handover to event operational team
Deliver timely sales reports to line manager
Track weekly performance against agreed targets and manage sales pipeline
Support the Client Services Team during periods of peak activity, as required
Lead the THFC Sales Team in absence of line manager

Personal Attributes


Thinks ahead, generates innovative ideas
Values & respects others, builds relationships, collaborates
Gets things done, delivers to highest of standards, takes responsibility
Excellent communicator with strong inter-personal and networking skills
Gifted negotiator and influencer with the ability to work autonomously
Creative, energetic and target driven
Thrives under pressure
Can work under own initiative but is a supportive team member
Strong personal work ethic
Leadership ability

Skills & Experience


Proven experience within a senior sales role.
Experience within entertainment and events venues is essential for this role
A strong track record in sales and consistently exceeding individual targets
Ability to build strong working relationships with both clients and the sales team
Have a consultative selling approach to both new and existing customers
Consistently exceeds activity levels and KPIs
Expertise in developing sales strategies and developing new business
Excels in strategic prospecting and can nurture relationships at executive level.
Presentation-writing skills


Closing: 22 May 2022