Our future success depends on the diverse talent and performance of dedicated employees. We now call for applications to fill this government subvented position which is financially supported by the Home Affairs Bureau’s Arts and Sports Development Fund. Reporting to the Operations Manager (or person designated, i.e. Duty Officer), the appointee will be responsible for the maintenance and upkeep of the training centre to ensure customer comfort, satisfaction and safety with the aim of retaining and attracting new customers. The main duties are listed below:
To ensure that the facilities and services of the FTC are safe and clean.
To set up and take down equipment in accordance with user requirements.
Spot’ cleaning and minor repairs to facilities.
To ensure daily health and safety compliance is met.
To respond to and report accidents/incidents.
To implement normal operating procedures and emergency protocols.
To assist the Grounds Assistant to maintain the up keep of pitches & surrounding areas, including redistribution of rubber crumb, brushing and weeding, ensuring it is safe for the customer and maintained to a high standard.
Litter pick of pitches, car park and around the building.
To ensure daily completion on the checklist ensuring all fields filled out and any major issues raised to the manager as well as documented.
To deal with any FTC issues reported by members of the team in a timely and efficient manner within your skill set.
To ensure that all vending machines are kept fully stocked and operational.
To identify and report to the management team any areas of the facility that requires maintenance and advise them where appropriate of necessary action required.
To deliver ‘World Class’ customer service at all times
To fulfil all reasonable requests to ensure customers comfort, satisfaction and safety
Deadline: 1 December 2021
Qualifications and Experience
Primary 6 or above
With a valid First Aid License is preferred
Experience of working in a sports/entertainment facility is highly advantageous
Knowledge and interest in sport and football in particular
Customer care and communication skills
Attention to detail and pride in work standard
Good command of written and spoken Chinese. Knowledge in English is advantageous