Protocol Manager - Australia


Role Type



Posting Date

May 10, 2022

Role description

If you are interested in a once-in-a-lifetime job in the sports industry, this is your chance. We are looking for someone to lead and strengthen the team in charge of organizing the biggest women's sporting event in the world: the FIFA Women's World Cup Australia New Zealand 2023.To ensure the successful operational delivery of the ninth edition of this competition, we have set up a Local FIFA Subsidiary (LFS). Its aim is to improve the experience of over 1.1 billion people watching the FIFA Women's World Cup, by delivering innovative solutions across all operational areas.We are currently looking to recruit ourProtocol Manager - AustraliaJob responsibilities
The Protocol Manager under the guidance of the Senior Protocol and Guest Services Manager, has the responsibility for the successful definition, development and implementation of the Protocol strategy for the FIFA Women's World Cup 2023™.As the Protocol Manager you will lead the scoping, planning and running of high-level Protocol services including liaising with Government Agencies and Embassies on invitation in addition to any other requirements for Guests attending the FIFA Women's World Cup 2023™(FWWC2023).Job dutiesYour role as Protocol Manager includes the following responsibilities:

Defining the relevant guest groups and the related levels of Protocol services for the FWWC2023
Defining state-of-the-art Protocol services as well as developing and conducting specific training on Protocol matters including special customs, behaviors and cultural considerations that are appropriate when hosting dignitaries and people in positions of influence and importance for event workforce, contractual partners, and service providers
Act as the key contact for high-ranking dignitaries and government representatives in the lead up to and throughout FWWC2023
Provide guidance to the Protocol team liaising with external partners and the guest's Protocol team for fulfilling guest requirements
Define and implement Protocol Guidelines including decision making process and principles of VVIP Seating
Develop and plan protocol requirements at all FWWC2023 stadiums and have good knowledge of VVIP/VIP spaces including lounges, seating, drop-off zones and constituent flows
Managing all Protocol Services, including preparing seating charts, advising on forms of address and ceremonial matters, welcoming guests, and arranging premium experiences
Responsible for a successful transfer of knowledge and debriefing as required for the Guest Operations functional area
Work closely with FIFA Zurich counterparts to ensure all protocol services and processes are approved and align with tournament expectations
Oversee the day-to-day operations of the Protocol sub-functions and report to management on activities and project outcomes as and when required
Attending site visits and inspections as required

Closing date: 24th May 2022
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