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West Ham United FC

West Ham United FC

Project Manager: PCN Mentoring


posting Date

role Type



Jan 3, 2024


Are you passionate about making a positive impact on the lives of young people, have experience of successful project management, and able to lead and inspire a team of staff?

The Project Manager: PCN Mentoring will lead the development and growth of an innovative and unique violence reduction project that focuses on providing high quality mentoring for young people at risk. The PCN 1 project in Stratford started as a pilot mentoring scheme in November 2021. We are now in the growth phase of the project and are scaling up into new areas across East London Boroughs.

This role offers a unique opportunity to lead the growth of an established model of engagement and positively contribute to supporting a greater number of young people from across East London. Working closely in partnership GP surgeries via local Primary Care Networks (PCN), our team of Youth Mentors provide 1:2:1 support for young people aged 11-18. The project delivers bespoke mentoring interventions that create a supportive and encouraging environment for young people’s growth. You will work closely with partner agencies, community sector organisations, local NHS, and GPs surgeries to support the recruitment of young people on to programme, oversee the delivery of goal-based mentoring sessions, and ensure suitable progression routes support young people to achieve health and wellbeing outcomes.

The Project Manager: PCN Mentoring will contribute to the departmental strategy and support the senior leadership team in developing appropriate partnerships and funding opportunities in East London and Essex.

Key Responsibilities:

Build meaningful partnerships with PCN groups, working collaboratively with key stakeholders (GP surgeries, educational institutions, and community sector organisations) to create a holistic support offer for young people.
Oversee the management and delivery of the PCN Mentoring programme.

*  Line-manage project staff (Youth Mentors).

*  Advocate for the needs and rights of young people, ensuring they have access to opportunities that facilitate their growth.

*  Collaborate with the programme team to design and implement best practice mentoring activities that align with the needs and interests of         the young people.

*  Work collaboratively with central support staff to ensure the project is run safely and effectively and meets funders and organisational KPIs.

*  Measure impact of the project through internal systems and external independent evaluation.

*  Contribute to the growth and develop of WHUF youth violence reduction/mentoring projects, identifying new areas of work and funding               streams.

Other responsibilities:

To understand and adhere to Foundation policies and procedures with particular reference to safeguarding, codes of conduct, health and safety, and equality and diversity, to ensure all activities are accessible.
Ensure a range of effective mentoring and youth work methods are embedded into delivery that provides a supportive and non-judgmental space for young people to express themselves, fostering an inclusive and empowering environment.

*  To ensure that programme targets are met across referrals, completions and outcomes.

*  To manage budgets as required.

*  To demonstrate commitment to the process of feedback and evaluation of the project, embedding systems and procedures to measure                performance to demonstrate and ensure continuous improvement of delivery.

*  To network at a senior level with key stakeholders and supporters to maintain relationships and support, including reporting & feedback to            funders.

*  To manage and develop staff and volunteers, including the provision of reflective supervision.

*  To complete all Risk Assessment procedures and protocols in line with Foundation policies.

*  To record project data and targets via online system, for example, maintain accurate attendance and registers plus monitor and assess participants progress and achievements.

*  To contribute to the wider development of the WHU Foundation including fundraising for the service and identifying development opportunities.

*  To undertake professional development by participating in staff development (CPD) and training activities.

*  To support or lead other duties as requested by the line manager/organisation

Person Specification:

Education, Qualifications, Experience:

*       A minimum level 5 JNC recognised Youth and Community Work qualification or equivalent

*       Project management

*       Experience in 1-2-1 work/mentoring.

*       Managing a team of staff

*       Delivering, planning and evaluating youth work/mentoring

*       Emergency First Aid Certificate and Safeguarding Awareness Training

*       Writing successful funding applications

*       Experience of using systems to monitor and report on participation and impact

*       Mental health awareness accreditation

Skills & Abilities:

*       Ability to develop and manage relationships with a range of stakeholders, from young people through to heads of service.

*       Effective project management skills from implementation through to completion.

*       Understanding of the issues and barriers impacting young people and the communities within the Foundation delivery area.

*       An applied understanding of safeguarding and health and safety in a youth work setting.

*       Good communication and interpersonal skills both internally and externally, which are culturally competent.

*       Understanding of how to use data to inform delivery and measure impact.

*       Excellent organisational skills with the ability to prioritise and work within deadlines.

*       Motivated and enthusiastic about our work.

*       Works collaboratively with others and prepared to work flexibility outside office hours on occasion.

*       A commitment to supporting young people, and the principles of equality and diversity.

*       Self-motivated and the ability to work on own initiative.

*       Proven planning and organisation skills.

*       IT literate with particular emphasis on Microsoft and Google packages.

Values & Behaviours:

Integrity – being transparent, responsible, and trustworthy. Behaving in an honest and ethical manner, serving the community to the best of our ability.
Inclusive - recognising and respecting everyone’s value. Providing an accessible and welcoming environment.
Continuously improve - striving for excellence driving development through learning. Maximising opportunities to fulfil potential and be prepared to take risks.
Collaboration - working together internally and externally. Recognising the benefits of a multi-organisational approach to our community and workforce.
Inspiring - creating a culture where people prosper. Providing a safe and enjoyable environment supporting goals and aspirations.

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