ROLE DESCRIPTION

JOB TITLE: Player Care Officer- Women’s Team
DEPARTMENT: Women and Girl’s Football.
REPORTS TO: Jenna Burke-Martin
DIRECT REPORTS: N/A
LOCATION: AFC Telford United/Sir Jack Hayward Training Ground/Various venues across the country.
HOURS: Once Touch point in women’s schedule each week- TBC
DATE: 15th July 2024

We are Wolves. Progressive, determined, bright, unified and humble. A pack that is hungry for success. Wolves is one of the fastest growing professional football clubs in the UK, and also boasts one of the richest histories in the beautiful game.

Wolves Women have undergone a meteoric rise over the last few seasons, on and off the pitch. Now a fully integrated part of the Wolves family, the team were runaway leaders of the FA Women's National League Division 1 Midlands for two seasons, only for both seasons be voided due to the Covid-19 pandemic.

However, after applying for an upward club movement, Wolves were champions of the FA Women’s National League Northern Premier division in 21/22, narrowly missing out on promotion to the FA Women's Championship by a one-legged defeat in the play-offs in May 2022.

But this post is about not what we have done, but what we will achieve next. We are one pack and together we challenge the status quo of what a football club can achieve.


At Wolves we don’t simply look to the future, we seize it.

We take seriously our commitment to the safeguarding of children and adults at risk and to ensuring that Wolves is free from discrimination and harassment.
_____________________________________________________________
Job purpose
(A brief overview of the job, its context in the organisation/Department and the contribution it makes)
To support the Women’s team to run an environment which supports players
_____________________________________________________________
Key responsibilities
(The principal areas of work in which the job must produce results in order to achieve its purpose, typically 6-8)
To liase with key members of the internal team and players to offer guidance and support to the Women’s First Team. To report and seek additional help needed by others in the club.

General responsibilities
 Compliance with Club policies
 Compliance with the Club’s health and safety procedures
 Compliance with the Club’s safeguarding policies
 To promote the Club’s values of progressive, humble, determined, bright and unified
 To work consistently to embed equality & diversity into the Club
 To undertake such other duties as may be reasonably expected
 To maintain professional conduct at all times
_____________________________________________________________
Key relationships
(The most significant internal and external relationships and the nature of the contact e.g. co-ordination, passing on information, negotiating, influencing)
Head of Women’s football, Manger, Head of Player Care, First Team Coach, Operations officers, Kit man, Players and staff of women’s team.
_____________________________________________________________
Scope of job
(Information relevant to understanding the scale of the job e.g. number of staff supervised, size of budget, number of events/projects managed)
The job will be to assist the first team staff team to ensure all players are supported, a big part of the job will be problem solving situations that may arise on the day and dealing with them in a professional manner, with use of the safeguarding and wider player care team where appropriate.