Role description
We are a football club with a desire to be the best and are always looking for talented people to join our Everton Family.
Everton is a workplace people crave to join, where extraordinary talented people belong, thrive and deliver the remarkable.
Player Care Lead - Women's Football
Who are we: We are Everton Football Club, and we are icons of world football. As one of the bastions of the global game, with a rich and successful history, we are now setting our sights on a new, exciting future.
With a proud and illustrious past, the Club is currently embarking on a new and exciting journey with the construction of our new stadium on the banks of the River Mersey. With that exciting development comes an ambition to have a Men’s and Women’s First Team squad that is competing regularly at the top of domestic and European football.
Our values underpin how we behave, how we represent our club in our city, and across the world of football, and how we look after one another daily. They provide a framework for how we work with partners, suppliers, and most importantly our fans.
About the opportunity: We have an exciting opportunity for an experienced Player Care Lead to join Everton Football Club Women’s team and support the First Team and Academy departments.
As the Player Care Lead you will be responsible for providing off-field support for all Players and will lead on the Club's on-boarding process, enhancing the academy experience for all players and their parents, as well as providing ongoing support throughout their journey with the Club.
Other core responsibilities you will cover as part of this role include;
Producing monthly Player Care updates to share with necessary stakeholders.
Developing an emergency contact and support procedure for Players and their families, including acting as a designated Club point of contact
Assisting the media, marketing and commercial departments with Player and Management appearance requests, ensuring the player/management is appropriately prepared to deliver these effectively.
Developing and implementing an exit plan for Players departing the Club
Develop a network of contacts who can be on hand 24/7 if needed, such as: estate agents, car suppliers, food providers, travel companies etc.
You will lead the efficient and effective functioning of the department, influencing administrative process’ and ensuring a best-in-class service.
Who we are looking for: Essentially, we are looking for a Player Care professional, who has athlete care experience within an elite sporting environment.
You must be comfortable working with a wide variety of demands and be flexible enough to support our elite players within First Team and Academy across competitive fixtures, both home and away.
We need someone who possess’ the ability to work discreetly under pressure, and is a passionate, energised team player who embraces opportunities to collaborate with a broader diverse team.
It would be advantageous if the successful candidate spoke a foreign language (French, Spanish and Portuguese are preferred) and has strong knowledge of the local area.
This role is on a 12-month fixed-term basis, working 35 hours per week and is based within Finch Farm training ground in Liverpool (Halewood).
The Everton Family is committed to equal opportunities and is proud to be a Disability Confident Leader. We provide a fully inclusive and accessible recruitment process; we accept all job applications in a variety of formats and should you need any documents in a different format or require any further support or assistance please contact the Recruitment Team
The closing date for this role is Thursday 21st September 2023.
Everton Family Safer Recruitment Practices
The Everton Family is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
As a requirement of our safer recruitment practices, this role will require an Enhanced DBS check or evidence that you are subscribed to the DBS Update Service information of which can be found
here
This role is subject to both evidence and verification of relevant qualifications including
proof of eligibility
to work in the UK which will be discussed with you if your application is successful.
Equity & Inclusion
Everton is committed to ensuring everyone is respected, celebrated, and empowered for who they are, regardless of their identity. We welcome applications from people with diverse backgrounds, those who identify as female and those from racially diverse communities. We are dedicated to supporting the physical and mental/emotional wellbeing of all our people. Should you have a disability or long-term health condition and require reasonable adjustments to be made to the application/interview/onboarding process, please let us know by contacting the Talent Acquisition Team via email -
careerseitc@evertonfc.com
To support our pledge to diversify our organisation and through our commitment to the FA’s Football Leadership Diversity Code, Everton will offer a guaranteed interview to those who highlight they are female, from a Black, Asian or Mixed Heritage community or have a disability/long-term health condition should they meet a pre-determined level of the advertised job criteria. This scheme does not guarantee any applicant employment.
