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Brighton & Hove Albion FC

Brighton & Hove Albion FC

Online Fulfilment Manager


posting Date

role Type



Apr 12, 2024


Job Specification
Online Fulfilment Manager
Vacancy ID : 010224 Salary : £28,000 - £30,000 per annum
Employment : Hour Basis :
Location : The American Express Community Stadium Closing Date : 25-Apr-2024
Job Title: Online Fulfilment Manager
Salary: £28,000 - £30,000 per annum
Hours: 37.5 hours per week to be worked in accordance with the retail rota
Location: American Express Stadium, Brighton
Job Type: Permanent
Deadline Day: 25th April 2024

About Brighton & Hove Albion FC
We compete at the highest levels of football on a global stage whilst keeping our Sussex community spirit. Our vision is to be a top ten Premier League club and a top four Women's Super League club. A commitment to high performance, high professional standards and making a difference is at the heart of everything we do. The 2023/24 season is the start of new adventures, our first in European football and we would love for you to be part of our journey.

Fantastic opportunity to lead and manage all mail order and warehouse operations
The Seagulls are committed to our local community and our supporters and continually strive to ensure that we provide a world-class service. This role will sit within our retail team and will be responsible for recording accurate stock levels, stock replenishment and transferring stock between our locations. You will lead and develop our mail order and warehouse team, to drive customer service standards upwards in line with the club's team Brighton values.

What we are looking for
Our ideal candidate will have previous experience working in an online dispatch department. You will have the ability to lead and motivate a team, to ensure they are delivering the best service. At Brighton we are known for our culture and values leading the way, and the right people will need to fit into that.

Our values play a pivotal role in our success
Our values are a set of filters through which we deliver to each other, our fans, our partners and our sponsors. As a team we live and breathe these values:
Treat People Well
Exceed Expectations
Aim High. Never Give Up
Act with Integrity
Make it Special

How we say thank you

In return for your hard work and commitment to us, some of the additional benefits you will receive will include, but not limited to:
Free breakfast and lunch at both sites
23 days holiday rising with length of service (pro rata for part time staff)
Rewards platform, which includes access to 900+ retailers, a wellbeing centre and much more!
Priority access to match tickets and access to free WSL tickets for 23/24 season
In-house training programme and CPD opportunities
Discounts and benefits from partners and local businesses

Our commitment to Diversity and Inclusion
We are proud to be an equal opportunity workplace that reflects the diversity of our society and the world around us. Our core values mean that we have a strong ethical culture which allows us to meet the needs of our diverse audience, both on and off the pitch. We encourage applications from individuals regardless of their age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnership. If you require any reasonable adjustments to support your application, do not hesitate to get in touch with our People and Culture team.

Safeguarding is part of everything we do
We are committed to safeguarding and promoting the welfare of children, young people and adults at risk. We expect all colleagues and volunteers to share this commitment.

This is a UK based job. It is unlawful to employ a person who does not have permission to live and work in the UK. All offers of employment for this role are subject to background checks, including criminal (DBS) and right to work, as well as a full reference history. We do not offer sponsorship for applicants who do not have the right to work in the UK.

Please note all applications must be made through the official club careers page. Third party applications are not accepted*. *

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