Charlotte FC

Charlotte FC

Manager - Community Engagement


Role Type



Posting Date

Apr 4, 2022

Role description

Charlotte Football Club is bringing Major League Soccer to the Carolinas and began play at Bank of America Stadium March 5th, 2022. The Club’s mission is to be a unifying force that is bigger than one city and encourage a sense of belonging through a progressive, collective, and ambitious approach that guides efforts on and off the pitch. CLTFC is committed to driving growth through the sport and community outreach. Charlotte FC’s home is Bank of America Stadium which underwent soccer-specific renovations totaling $50 million that provide an elite venue for MLS matches and a unique experience for our players and fans. Charlotte FC is owned by David Tepper and is a part of Tepper Sports & Entertainment, which also includes Bank of America Stadium and the Carolina Panthers. For more information, visit Position SummaryCharlotte FC is actively seeking a Community Engagement Manager to assist in the oversight and the execution of Charlotte FC’s community engagement. The CEM will proactively lead the strategic plans and programs as identified by the Community Engagement department. The Community Engagement Manager will establish and nurture relationships within the Carolinas community in an effort to build and implement successful community partnerships.Primary ResponsibilitiesCommunity Partners·        Act as liaison and maintain an ongoing working relationship with identified community partner organizations·        Work alongside community partner leaders to receive feedback, understand ongoing opportunities, and community needs·        Work alongside community partners to ensure programming is thoughtful, meaningful and impactful·        Lead the execution of community programming and ensure that the quality of deliverables is best in classCharlotte FC Programs·        Provide leadership oversight and support for all Charlotte FC community programs including Greater Goals, Pitches for Progress, Captains Academy, Meals on the Move and Military initiatives·        Provide administrative leadership for programs and participants in local programs·        Collaborate and work with Charlotte FC partnership team on community activationsFan Engagement, Camps & Clinics, Other Responsibilities ·        Work with Community Partners to deliver programming and in game activations·        Assist in community event activations·        Partner with Camps & Club Affiliates Manager to provide assistance, as needed, for community camps, clinics and events ·        Work across multiple internal departments to help execute initiatives and events·        Collaborate with communications, marketing and social media teams to promote community activities  ·        Assist with day-to-day planning and project management of all programs and events; create monthly calendar and update staff of events·        Drive awareness and increase participation internally among staff in community initiatives ·        Additional related duties as assignedQualifications
Minimum 5 years experience in community relations; preferably in a sports environment
Bachelor’s degree in Marketing, Business, or related field of study
Knowledge of soccer and the surrounding community is preferred
Must have a valid USA Driver’s license
Must pass pre-employment screens
Skills for Success
Strong work ethic and attention to detail
Strong verbal and written communication skills
Works well within in a collaborative, team-driven, and goal-based environment
Works well under pressure while maintaining a positive attitude
Must be a team player, reliable, and dependable with a can-do attitude
Must maintain complete confidentiality of privileged, and/or sensitive information
Must, at all times, display the character and values of the Tepper Sports & Entertainment brand
The ability to prioritize workload to manage time and tasks 
Work Environment and Physical RequirementsThis position operates in a professional office environment and outside in a stadium facility. This role routinely uses standard office equipment such as computers, phones, photocopiers, etc. Local travel to events may be required.  This position typically works approximately 40 hours per week. ·        Must be able to work all Charlotte FC home matches·        Must be able to lift and carry up to 30 lbs. ·        Ability to remain sitting for up to 8 hours at a desk and computer·        Ability to remain standing/walking for up to 8 hours·        Ability to climb stairs·        Ability to work both indoors and outdoors, and endure weather conditions, including rain, wind, high and low temperatures, etc.·        Must be able to work in non-traditional settings, and work non-traditional hours including nights, weekends and holidays
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

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