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Chicago Fire FC

Chicago Fire FC

Manager, Email Marketing

Country

Role Type

USA

Marketing

Posting Date

Jan 11, 2023

Role description

Chicago Fire Football Club is a Major League Soccer team that was founded in 1997 and is Chicago’s ambassador to the global sport of soccer. The Club recently returned to Soldier Field as well as opened a new 50,000 square foot office in the heart of the city. With tremendous growth and expansion, the Club is laying the foundation for an audacious and ambitious vision that will transform the brand and the success of the Club in the coming years. Some of the fabulous employee perks Chicago Fire Football Club offers to full-time employees include:Work-Life BalanceOption to work remotely 1 week from any place of choice per year Flexible work arrangements & hybrid scheduling (upon manager approval) Paid Time Off3 weeks of Paid Time Off upon hire22 days of paid holiday time off (including 2 weeks off at the end of each calendar year)1 day of birthday PTO 4 hours of Volunteer Time Off per monthExcellent Benefit ProgramsMedical, Dental, Vision, Life, AD&D, Supplementary Life, Supplementary AD&D, Flexible, Spending Account & Pre-Tax Commuter Benefits 401k eligibility immediately upon hire with a 3% employer contribution rateEducational Stipend of $1,500 per yearPaid Parental Leave14-16 weeks fully paid leave for employees giving birth and 8 weeks fully paid leave for committed partners & spouses – applicable to foster care & adoptive parents as well6 weeks fully paid FMLA leave to care for a family member with a serious medical conditionOffice Culture & FacilitiesFull game room, frequent happy hours & parties, employee recognition programs, and access to a full workout center and rooftop at our central office Position Overview:  Chicago Fire FC is seeking an energetic, agile, customer-centric, data-driven, and detail-oriented Manager of Email Marketing. This is a support-based role that lies within the Marketing team. In this position, the candidate will own email marketing strategy, planning, and execution to support driving ROI for the Club and enhancing the fan experience.  The candidate must be a highly motivated individual contributor with cross-functional experience. Previous team experience is preferred but not required.  Job Responsibilities: Execute daily email marketing campaigns: scheduling, creating, proofing, testing, sending, and reportingManage the design and execution of A/B tests within email campaigns to optimize customer communicationsMonitor campaign performance and use data to drive continuous improvementCollaborate with the Ticket Sales department in the creation and promotion of ticket offersPartner with the Business Strategy and Analytics department team to ensure alignment and integration across data, analytics, and reportingCollaborate with the Manager, Marketing Campaign Data & Operations to build and implement email journeys for various audience segments Collaborate with the content and design team in the creation of email assets and elements that leverage engaging and dynamic creative content to drive email performanceMaintain up-to-date knowledge of industry standards and trends for email and digital marketing best practicesAdditional responsibilities as assigned Qualifications: 3 - 5 years of email marketing experienceTechnical and strategic knowledge of Salesforce and Salesforce Marketing Cloud or similar email marketing platformsProficient in HTML & CSSExperience using Adobe Creative Suite, particularly Photoshop and IllustratorAbility to develop and manage multiple campaigns simultaneously and deliver results in a fast-paced environmentSelf-motivated and self-starterExcellent communication and problem-solving skillsMust be fully vaccinated and boosted for COVID-19 Please note:Chicago Fire FC is committed to fostering, cultivating, and preserving a culture of diversity, equity, accessibility, and inclusion. Our diversity initiatives start with the recruitment and selection process; therefore, we’d like to welcome all diverse candidates to apply to opportunities within our Club. CFFC is committed to providing equal employment opportunity and maintaining a workplace for employees and applicants for employment that is free from discrimination.   The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex (including pregnancy), national origin, ancestry, ethnicity, citizenship, age, veteran or military status, disability, sexual orientation, sexual orientation or expression, marital status or any other characteristic protected by law. This policy governs all aspects of employment, including hiring, promotion, compensation, discipline, termination, and access to benefits and training.  If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact the Human Resources Department at hr@chicagofirefc.com to let us know the nature of your request and your contact information.MLS Privacy Policy: By clicking apply, you agree to the terms of the MLS Privacy Policy.

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