West Ham United

West Ham United

HR Generalist


Role Type



Posting Date

Oct 24, 2022

Role description

To provide administration support across the HR department. You will support with the day to day running of the HR department, ensuring that all HR responsibilities are completed accurately and delivered with high quality and in a timely manner.


Handle HR administrative tasks including entering data into HR information systems and auditing for accuracy and compliance
Provide an effective and dedicated HR advisory service to employees in relation to absence and health issues, conduct and capability, grievance matters, organisational change, and all other employee-relations matters
Providing information for payroll processing, including updates to employee files, bonus/incentive pay, tracking vacation/sick pay, expense reimbursements, starters and leavers
Assist in the communication, interpretation, and upkeep of employee handbook, employee directory, staff intranet, and contribute to the development of policies
Participate in development of HR objectives and systems, including metrics, queries, and standard reports for ongoing company requirements including equal opportunities monitoring
Lead on the talent acquisition and recruitment processes including placing advertisements, assisting managers with shortlisting, schedule and attend interviews where required,
Monitoring and responding to e-mails that come into the Human Resources mailbox
Deal with HR enquiries in a professional and courteous manner, in person, on the telephone or via e-mail
Drafting employment contracts
Perform various clerical duties including typing, copying, filing, scanning and other administration tasks
Any other ad hoc administrative duty that may be required

Person Specification

Bachelor’s degree in Human Resources Management, Business Administration, or related field
Proven experience working in an HR department and using HRMS systems
Additional HR training is an advantage
Ability to develop and manage interpersonal relationships at all levels of the company
High level of customer service skills
Excellent communication skills, both written and verbal
Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information
Outstanding knowledge of MS Office
Ability to prioritize and multi-task
Working knowledge of UK Employment Law


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