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Dundee United FC

Dundee United FC

Head of Stadium & Facility Operations

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Role Type



Posting Date

Jan 3, 2023

Role description

"Job Title: Head of Stadium and Facility Operations\nReporting to: Chief Operating Officer\nLocation: Tannadice Park, Tannadice Street, Dundee, DD3 7JW\nContract and hours: 40 hours per week, any five days out of seven as agreed including matchdays\nSalary: Competitive, dependant on experience\nA new and exciting opportunity has arisen for a knowledgeable and hard-working candidate to join the operations team at Dundee United Football Club in the role of Head of Stadium and Facility Operations.\nThe Head of Stadium and Facility Operations will be responsible for the facility management of Tannadice Park, Gussie Park and The Cedars, inclusive of health and safety arrangements, line management of facilities staff, sub-contract management, and maintenance programme. \nThe role will see the successful applicant take responsibility for maintaining all essential infrastructure and facilities and ensuring inspections and certificates are compliant with regulations. The role will work closely with the senior management team and other key stakeholders. \nIn addition, this individual will lead and support a large team of support operatives to ensure the highest standards of operational excellence across the stadium and associated areas, including all suites and lounges.\nKey tasks/responsibilities include, but are not limited to:\n\n·         To always ensure the professional and safe operation of the stadium.\n·         To work on the strategic development and management of the stadium operations, ensuring the              highest levels of quality and performance across the stadium, car parks and surrounding areas.\n·         Ensure that the Club’s property meets or exceeds required statutory regulations and industry                    standards regarding health and safety, security, accessibility, safeguarding etc.\n·         To take responsibility for delivering a safe, efficient, and memorable match day operation for                    visitors and staff, orchestrating a team of staff, stewards, casual staff and third-party partners.\n·         Having responsibility for compliance with Ground Safety Certification and ensuring operational                performance meets requirements of the certification.\n·         To develop and manage efficient audit control, security, and management processes.\n·         To lead a bottom-up review of stadium operation activities to improve the efficiency and \n          effectiveness of the delivery of stadium activity.\n·         Prepare risk assessments where required and scrutinise and collate risk assessments in relation             to all work carried out at the stadium, particularly those works carried out by external                                 stakeholders.\n·         Lead the planning and organisation of all matches and events within the stadium. \n·         Liaise and work with the Chief Operating Officer in relation to the stadium operations budget \n          and ensure that cost controls are implemented.\n·         Liaise and work with other members of staff, as well as the Executive Team, on specific \n          projects from time to time. \n·         Carry out any other reasonable duties as requested of you from time to time.\n  ·       Line management - providing leadership, direction and support to the stadium operations                         departments including Pitch Maintenance, Match Operations, Safety, Security and Maintenance. \n·         Ensure on match days that the stadium is compliant with all requirements of the safety certificate\n·         Oversee Stadium infrastructure, maintenance and upgrading requirements\n·         Lead the contract management process, developing key relationships, driving cost reduction and             service delivery.\n·         Act as the designated health and safety expert for the club, including but not limited to ensuring              the highest standards are met in terms of H&S, conduct/procure relevant training for staff as                    required, conduct all risk assessments.\n·         Scrutinise and collate risk assessments in respect of all works carried out by external contractors.\n·         Oversee control of all relevant inventories, product cost and purchasing\n·         Carry out any other reasonable duties as requested from time to time\nSkills and Experience\nEssential: -\n ·         At least 3 years’ experience in a similar or transferable skills position\n·         Strong interpersonal skills, a high degree of personal motivation and excellent levels of                              communication\n·         Possess excellent IT skills, specifically Microsoft word, Excel, and PowerPoint.\n·         Good understanding and operational experience of Health and Safety Management in a similar                venue.\nDesirable: -\n·         Experience of mid-senior level management in a multi event environment\n·         Knowledge of the Green guide to Safety at Sports Grounds\n·         Proven experience of developing and implementing facility management strategies\n·         This position will require some weekend and evening working for match days\nQualifications & Training\nDesirable: -\n      H&S qualification, e.g., NEBOSH (working towards acceptable)\n      Hold or working towards NVQ level 4 in Spectator Safety Management\nTo apply please send your CV and a covering letter outlining your suitability for this role to: \n \nEmails should be sent to: \nMr Joe Rice\nChief Operating Officer\nDundee United FC\nTannadice Park\nTannadice Street\nDundee\nDD37JW\n \nClosing Date: Tuesday 24 January 2023\n \n\nDundee United FC is committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships."

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