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Manchester City FC

Manchester City FC

Head of Learning


posting Date

role Type



Jun 21, 2024


About the job
Closing Date of Applications – 07/07/2024

Our Story

Established in 2013, City Football Group is the world’s leading private owner and operator of football clubs, with total or partial ownership of twelve clubs across the world. City Football Group also invests in other football related businesses and serves as a global commercial platform for our partners, whilst fulfilling our purpose of empowering better lives through football on a local and global scale, consistent with what “City” football has meant to people for over a century.

Our Winning Team

Our purpose is to empower better lives through football. We are proud of the role City Football Group clubs play in their localities, delivering positive economic, social and environmental impact through our operations and through programmes and activities that bring about meaningful, lasting change.

The focus of the Talent & Culture Team is to build organisation capability through targeted strategic interventions that drive desired culture, behaviours, skills and enable high performance.

As part of the People Team, our purpose is to create the best inclusive environment and experience where our people thrive and realise their potential, enabling them to deliver as effectively as possible for the benefit of our organisation, stakeholders, and communities.

Acting as a trusted advisor and strategic partner, the Head of Learning will work with Leadership Team members and People Business Partners to drive the Learning & Development strategy for all CFG Clubs and Business Functions. The focus will be to diagnose, develop and embed core capability that enables the future growth of the organisation.

This is Your City

As part of our team, you will be entitled to 26 days annual leave plus an additional day off for your birthday, private healthcare and a simply health cash plan, an annual discretionary bonus, plus a range of partnership and lifestyle discounts.

Your Impact

Implement a best in class Learning & Development programme across CFG Clubs and Business Functions. Responsible for programme design, process and systems development, governance, and implementation to ensure core capability is developed across the organisation.
Partner with senior stakeholders and People Business Partners (PBP) to build insight into current levels of capability against future requirements, to identify gaps and risks to the organisation. Develop the strategic functional learning roadmap to build skills and capability where risks/opportunities have been identified, taking into account organisational development maturity diagnostics.
Ownership of our digital learning estate; developing this, enhancing reach and evidencing impact. Ensuring innovative technological solutions are used creatively to facilitate learning and knowledge transfer. Where a bespoke approach is needed, coaching leaders to build a personalised learning package where development is targeted, supported and embedded.
Develop a robust and measurable business cases for learning and development initiatives. Build reports to measure ROI of initiatives implemented; evidencing embedding of learning, effectiveness of courses delivered by suppliers and commercial benefit to the organisation.
Identifying areas of the business where we can best utilise the Apprenticeship pathway to enhance our development proposition and build core skills into areas of business growth
Continually seek improvement in the organisation’s learning and development offering ensuring infrastructure, systems and initiatives are impactful and meeting the evolving needs of the organisation.

What we are looking for


Experience of operating in a matrix environment, partnering with senior stakeholders; ideally with a global customer base
Experience conducting functional learning & development needs analysis to assess capability levels at a macro level
Experience implementing technology-based learning platforms globally including supporting infrastructure, process, and governance.
Experience working with Apprenticeship providers and Levy Management
Expert interpersonal & influential skills; ability to adapt communication preference dependent on audience and situation.
Strong analytical, process and problem-solving skills including end-to-end and critical thinking
Experience in programme managing multiple projects across various geographies and stakeholders
Use of data and analytics to inform business cases that will influence decision making at a senior level
Ability to take technical subjects materials, interpret these and produce effective resources to upskill and train leaders


CIPD or Equivalent Qualification

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