Crystal Palace FC

Crystal Palace FC

Head of Human Resources


Role Type



Posting Date

Nov 7, 2022

Role description

Job Location Selhurst Park Stadium

Contract Type Full-time/Permanent

Salary/ ROP Competitive

To lead the overall human resource function within the Club ensuring all HR operations including payroll are delivered to the highest standard.

The Head of HR will also be responsible for overseeing the Safeguarding function within the Club as well as acting as the Club EDI lead.

You will be responsible for…

HR Operations

Ensure all policies and procedures are reviewed and updated regularly
Ensure all HR processes are implemented throughout every department in the business.
Constantly review the HR operations to ensure the highest level of service is delivered.
Leadership/ Management

Provide leadership and guidance to the HR team, Safeguarding team and EDI team.
As part of the Senior Leadership Team/ Operational Board, provide advice and guidance pertaining to ER, EDI and L&D initiatives.
Provide advice and guidance to all managers and employees regarding any HR related matters
Payroll/ reporting/ systems

Responsible for the Club payroll
Responsible for ensuring all statutory reports are submitted in accordance with designated deadlines
Ensure the HR systems used within the Club are fit for purpose
Provide high level KPI reports for senior management on a monthly basis
Provide ad hoc reports as and when requested
Analyse HR metrics and data in order to make informed decisions regarding HR processes and procedures
Ensure all labour budgets are compiled at the start of each budget season
Policies and procedures

Ensure all policies and procedures are reviewed on a regular basis and up to date with changes in current legislation and Premier League requirements.
Equality, Diversity and Inclusion

Act as the EDI Lead for the Club
Ensure the Club are fulfilling its obligations with regards to the PLEDIS standard
Ensure the Club are fulfilling its obligations with regards to the FLDC
Act as a champion for all EDI related activities and best practice.
Ensure the Operational Board are fully aware and participate in the design, implementation and maintenance of the EDI strategy.

Oversee the Safeguarding function within the Club
Work alongside the Head of Safeguarding to ensure the Safeguarding strategy is being executed in accordance with designated timelines.
Act as a safeguarding champion for the Club and ensure all management ensure that safeguarding is a priority as part of everyday business.
Other duties and responsibilities as required by line manager.
Upholding and promoting the Club’s policies and procedures, including Health and Safety and Equal Opportunities policies and procedures.
You will have…


A relevant degree level qualification
Chartered member of the CIPD or working towards it
Demonstratable experience working in a Senior HR role within a face paced commercial environment.
Has an expert level of employment law and HR best practice knowledge
Experience working with different levels of management across multiple sites
Be commercially aware and have demonstrable experience in adding value to a business.
Excellent communication (including written, oral and presentation) and report writing
Personable, approachable and has excellent interpersonal skills
Discretion and an ability to keep sensitive information confidential
Ability to work under pressure and work to deadlines
A can due attitude
Keen to continuously improve processes and systems

Experience working in the sporting industry
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

Invest in a professionally

designed CV.
Click the button below to get started!