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MK Dons

MK Dons

Facilities Business Development Manager


posting Date

role Type



Mar 1, 2024


Key Roles:
Some of the main tasks and responsibilities include:

Planning Timescales:
• Contributing to the development and delivery of MK Dons SET business plan and specifically the Facilities Team.
• Ensuring that operational plans are developed and implemented to achieve and exceed the sites Key Performance Indicator’s (KPI’s)
• Organise, facilitate and participate in key specific organisation project groups, and provide advice to key partners, contributing to the effectiveness and continued improvement of the organisation property portfolio.
• Planning on a timescale of, 3-6 months ahead whilst still holding accountability for the implementation of short-term projects.

Budget Management:
• Ensure the development, implementation, and compliance with annual financial targets for Facilities Team
• Drive income streams for your department, seeking additional profit streams.
• Manage Profit & Loss, including financial sales budgets.
• Ensure centres and contracts are appropriately resourced so that they are able to effectively deliver strategic development plans, contractual terms and conditions, and business objectives.

Lead & Develop
• Support the overall process of management and corporate decision making to ensure your area maximises its short, medium and long-term profitability.
• Ensure individual centres fully comply with all relevant legislation and best practices
• Ensure practice is anti-oppressive and complies with Equality, Diversity and Inclusion policies for MK Dons SET at all times.
• Ensure that all team members, volunteers and centre users comply with MK Dons SET safeguarding policies and reporting processes are followed at all times.

Impact & Influence:
• Ensure your contract’s operational objectives and standards of performance are owned by your team, and all centre employees.
• Ensure high quality leisure facilities are kept and ensure appropriate standards of conduct are established and complied with at all times.
• Represent the organisation at relevant forums / groups.

• Ensure customer and client relationship management strategies are fully implemented within your work
• In conjunction with the Senior Leadership Team, implement effective recruitment, people management, development, retention and succession planning strategies.
• Ensure the workforce completes all necessary mandatory training and qualifications, to ensure compliance and safety.

Decision Making
• Make decisions that support the overall development of the organisation property portfolio.
• Make decisions on day-to-day operational issues.
• Work with Head of Operations to agree and deliver larger strategic decisions.

Skill Level
• Be an active part of the SET team, in sales, strategic planning and staff management.
• Manage the Facilities department in order to integrate and co-ordinate with other areas of the business as required.
• Demonstrate professionalism along with in-depth experience in facility management / business development.
• Provide regular technical advice, expertise and guidance to the Facilities department.

Operating Parameters
• To conduct sales calls to existing and potential clients increasing the SET client base.
• To meet and tour prospective new clients around the facilities and present the variety of opportunities available to prospective new clients.
• Build strong collaborative working relationships with individual’s & organisations to strengthen SETs reach within the local communities we serve.

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