POSITION SUMMARY:Houston Dynamo FC is seeking candidates for Director of Event Services. The Director of Event Services is the key liaison between external clients and partners along with internal departments. They are responsible for all events including but not limited to Houston Dynamo, Houston Dash, Texas Southern University Football, Concerts and International Soccer. The Director of Event Services leads the Events and Guest Services Departments at PNC Stadium in Houston, Texas. This position reports to the Vice President/Assistant General Manager. DUTIES RESPONSIBILITIES:
Provide leadership and direction to the Events and Guest Experience departments which currently includes 2 full-time managers and three full-time coordinators
Create and manage department budgets along with individual event budgets
Outline, Update and Enforce department standards for operations of the department
Manage relationships and contracts with Stadium service providers
Assign events and delegate responsibilities to department staff monitoring their progress, assist and direct as needed
Act as the Manager of Duty for assigned events.
Serve as the central point of contact for clients utilizing the facility
Oversee the creation and presentation of stadium training programs to game day staff
Point of contact for both MLS and NWSL Soccer Operations
Ensure compliance with all safety regulations and Code compliance for the operation of the facility
Other duties as assigned
6-8 years of increasingly responsible experience in planning and managing special events, preferably sports teams, concerts and other live entertainment events.
High school diploma required.
College degree in Communications, Business or Marketing preferred.
Previous experience at a high-profile sports/theatre/any other entertainment venue strongly preferred.
Must be able to operate within designated budget.
Exceptional guest and client service capabilities.
Enterprising and self-starter with the ability to work with minimal supervision.
Ability to work well with different personalities in a fast-paced environment and constant deadlines.
SKILLS, ABILITIES OTHER ATTRIBUTES:
Must be highly organized, resourceful, quick learner and able to handle multiple projects simultaneously
Must be able to operate within designated budget
Exceptional guest and client service capabilities
Enterprising and self-starter with the ability to work with minimal supervision
Ability to work well with different personalities in a fast-paced environment and constant deadlines
*We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. **Houston Dynamo FC has recently implemented a mandatory COVID-19 vaccination policy. Please note that reasonable accommodations will be considered if you have a qualifying medical condition that is a contraindication to vaccination or you object to vaccination on the basis of sincerely held religious beliefs and practices.