Colorado Rapids

Colorado Rapids

Director, Team Operations


Role Type



Posting Date

May 20, 2022

Role description

Job Title: Director, Team Operations

Department: Soccer - Team

Business Unit: KSE

Location: Commerce City, CO

Reports To: Director of Soccer Operations and Compliance

Employment Type: Full Time – Salaried– Exempt

Supervisor Position: Yes


Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, 1STBANK Center, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

Nature Of Work

The Director of Team Operations works closely with the first-team players, coaches, and other technical staff, assisting with day-to-day administration, operations and logistical matters.

Examples Of Work Performed
Lead logistics coordination for all first-team travel:
Scheduling flights
Hotel and meal accommodations
First-team players, technical staff and front office staff transportation
Per diem distribution
Assist first-team coaching staff with scheduling and logistical needs:
Weekly schedules
Travel schedules
Daily training schedules
Handle performance and equipment staff needs:
Ordering equipment
Processing invoices
Manage ticket requests for both home and away matches
Oversee reimbursements and other administrative tasks for current players
Facilitate onboarding new players
Supervise team coordinator
Liaise with counterparts at MLS office to ensure club adheres to all league policies regarding players, facilities, and competition
Coordinate with Rapids 2 administrator and front office staff when first team is involved
Act as liaison between locker room staff and front office staff
This description is a summary only and is describing the general level of work being performed, it is not intended to be all-inclusive. The duties of this position may change from time to time and/or based on business needs. We reserve the right to add or delete duties and responsibilities at the discretion of the supervisor and/or hiring authority.

Working Conditions & Physical Demands
Typical office conditions
Lift 50 lbs. daily
Work in extreme weather conditions
2+ years’ experience or BS/BA degree in related field
High School or GED
Applicants must meet minimum qualifications at the time of hire

Competencies/Knowledge, Skills & Abilities
Interest and experience in competitive sports environment, soccer preferred
General understanding of MLS (Major League Soccer) and team structures
Proficiency in Foreign Language- especially Spanish and/or Portuguese- preferred
Previous experience in team operations preferred
Strong work-ethic and proactive attitude are essential
Strong professional presence, accountability, and ability to work independently
Ability to multi-task and work with deadlines in fast-paced environment
Strong written and verbal communications skills
Strong attention to detail and organizational skills
Strong knowledge of Microsoft Office software, specifically Word and Excel
Ability to handle discreet or sensitive information in a professional manner
Knowledge of local market
Base salary range $65,000.00-$80,000.00 per annum
Benefits Include
12 Paid Company Holidays
Health Insurance (Medical, Dental, Vision)
Paid Time Off (PTO)
Life Insurance
Short and Long-term Disability
Health Savings Account (HSA)
Flexible Spending plans (FSAs)
401K plan
All applicants for employment at KSE may be required to be fully vaccinated against COVID-19 prior to commencing employment. Applicants who receive a conditional offer of employment may be required to produce proof of vaccination status prior to their first day of employment. Applicants with qualifying disabilities or bona fide religious objections, or who are pregnant, may be exempted from this requirement or otherwise accommodated if they are unable to be vaccinated.

Equal Employment Opportunity

Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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