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Birmingham City FC

Birmingham City FC

Designated Safeguarding & Player Care Officer


Role Type



Posting Date

Aug 13, 2023

Role description

Term: Permanent
Department: Safeguarding
Location: St Andrew Stadium Wast Hills Training Ground
Hours of Work:​Hours are set to meet the needs of the business but are a minimum of 37.5 hours per week.
Application closing date:​Due to the urgency of filling this vacancy, suitable candidates will be interviewed as and when they apply and the role will be closed as soon as a suitable candidate has been sourced.

To provide support to the Club Safeguarding Manager and implementation of the Club safeguarding strategy, policy and procedures.
Ensure a collaborative approach across the Club to the promotion of safeguarding and the protection of children, young people and adults at risk.
Work in partnership with The FA, statutory agencies and other relevant organisations to report and manage concerns effectively and efficiently.
​Pro-actively promoting and raising safeguarding awareness.
Be a visible, accessible and approachable presence for staff, players and stakeholders.
Provide one-to-one support for players as required, developing and utilising internal and external support referral pathways.
Promoting and implementing the Club safeguarding policies, procedures and best practice guidelines.
Provide regular reports to the Club Safeguarding Manager.
Giving direction and guidance to staff in respect of safeguarding concerns, allegations and the Club whistleblowing policy.
Respond and report poor practice concerns to the Club Safeguarding Manager.
Ensure all safeguarding and poor practice concerns are recorded in a robust system and securely retained in accordance with data protection legislation.
Work in partnership and maintain effective relationships with statutory and football authorities, sharing information where appropriate to safeguard.
Maintain accurate, confidential and up to date records on all safeguarding concerns and allegations in line with Applicable Data Protection Laws.
Attending regular safeguarding training and maintaining an up to date knowledge of relevant legislation, regulations and best practice.
Ensure all staff/volunteers understand their individual responsibilities to safeguard and promote the welfare of vulnerable groups and respond appropriately to safeguarding concerns.
Ensuring staff engage with regular safeguarding education to ensure they develop and maintain the necessary skills and knowledge to safeguard in their role.
Address poor behaviour and raise standards in football, promote safeguarding and creating a culture that celebrates good practice.
Attend women team matchdays when required.
Co-ordinate safeguarding visits, spot checks/audits on clubs throughout the season.
Deliver effective safeguarding workshops to staff and players on relevant topics.

Knowledge and Skills
Essential Requirements

A professional background in child related work.
Knowledge of safeguarding children legislation and statutory guidance.
Experience of working in safeguarding or child/adult protection and implementing policy and procedure.
Comprehensive understanding of Local Authority statutory bodies.
A person-centred approach and the ability to maintain this perspective.
Excellent communication skills with the ability to build meaningful, strong relationships with staff, players and parents/carers.
Clarity about what constitutes poor practice and what is abusive behaviour.
Experience of writing reports and compiling case file information.
Ability to deal constructively with people emotions (e.g. upset, distress, conflict, animosity).
Capacity to handle confidential data/information sensitively.
Ability to promote best practice and the importance of a safe environment.
Demonstrates a working understanding of inclusion, equality and anti-discrimination, safeguarding and best practice.
Ability to use Microsoft Office including Word, Excel and PowerPoint.
Desirable Requirements​

Professional qualification in social work, probation or experience in a police child protection team.
Proven experience of working voluntary or otherwise with children or young people.
Proven experience of an inclusive approach.
Knowledge and understanding of the culture and structure of football.
Working knowledge of systems such as Whole Game System and Customer Relationship Management (CRM);
Experience of organisation assessment or audits.
Personal Requirements

Adaptable to change.
Uses initiative.

Terms of Appointment​

37.5 hours per week.
20 days annual leave (rising by 1 day per completed year of service, up to a maximum of 25 days, plus 8 statutory bank holidays).
6-month probation period.

Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community. We will consider applications solely based on merit regardless of gender, race, marital status, age, nationality, ethnic or national origins, disability, sexual orientation, political or religious belief, background, or family circumstance.
Birmingham City FC promotes a diverse and inclusive working environment, and we welcome applications from all individuals in society. If you have any particular requirements or need us to make any adjustments to our recruitment or interview process, please mention this in your application.
All candidates are required to complete our Equality, Diversity Inclusion Recruitment Survey using the following link: survey will take approximately 1 minute to complete, is completely voluntary and you can respond with “prefer not to say” to any questions that you do not feel comfortable in answering. All responses will remain anonymous, and we will use the information collected to review our recruitment processes and ensure we continue to encourage a diverse and inclusive working environment to help us achieve our equality objectives.

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