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Vancouver Whitecaps FC

Vancouver Whitecaps FC

Coordinator, Fan Experience & Special Events


posting Date

role Type



Feb 27, 2024


Position Title:Coordinator, Fan Experience Special Events
Location:788 Beatty Street, Vancouver, BC V6B 2M1
Terms:Full-time, Permanent

Vancouver Whitecaps FC is looking for a new team member to join our Events Fan Experience department in the position ofCoordinator, Fan Experience Special Events.

TheCoordinator, Fan Experience Special Eventswill be responsible for supporting and overseeing a wide array of club special events, including those involving partners, sales initiatives, and fan engagement activities.

Specific Job Duties include, but are not limited to:

Actively contribute to building the Whitecaps Experience team, ensuring it is equipped with the necessary skills and expertise.
Collaborate with team members to generate insights and concepts to shape our interactions with fans.
Assist in the planning and execution of stadium content and fan experiences.
Ensure league and club policies and procedures are adhered to in event production tasks, including but not limited to, talent bookings and scheduling, special presentations/ceremonies, and in-stadium promotions.
Research, evaluate, and create new and innovative ideas and concepts with regards to improving match presentation and the overall stadium experience
Support match day movement plans and oversee any required match day rehearsals.
Liaise with third party contractors and external parties to coordinate match day deliverables.
Assist with the development and fulfillment of in-match entertainment elements including on-pitch contests and activation, in-stand promotions, and escorting acts and special guests.
Actively support and foster positive communication with official supporter groups.

In addition to bringing a commitment to Vancouver Whitecaps FC vision and values, the successful candidate will have degrees of demonstrated skills and experience as follows:

Must be legally authorized to work in Canada
Minimum 1-2 years of live entertainment production experience in a fast-paced environment
Excellent oral and written communication skills
Ability to multi-task and handle business relationships in a professional manner
Excellent time management and interpersonal skills
An enthusiastic attitude, working independently as well as part of a group and assuming any tasks to accomplish team goals
A clean and valid drivers license is an asset
Flexibility to work match days and other special events as needed on evenings, weekends and some holidays
Proficiency with Microsoft Office suite and virtual meeting platforms (MS Teams, Zoom)
Ability to work non-standard work week, including early mornings, evenings, weekends, holidays

The Club
Vancouver Whitecaps FC is the longest-running professional soccer club in Canada and the United States. Since its inaugural season in 1974, the club has united generations of loyal fans in British Columbia and beyond. With academies in eight out of ten provinces, a network of partner clubs, and hundreds of camps and clinics every year, Whitecaps FC provide a foundation for Canada soccer future.

In addition to its two professional men teams, the Club isproud to be one of the first two founding teams for a new professional women league in Canada, which will be launched in the year 2025. We are also stronglycommitted to providing opportunities to Canadian athletes, both male and female, with the largest soccer development structure in Canada. This includes academy programs in eight of ten provinces across the country.

In addition to building a winning team on and off the pitch, the Club places great importance in giving back to our community, harnessing the power of sportto create a stronger, more equitable inclusive society throughthree key community goals: helping meet critical needs, using soccer to build life skills and creating soccer participation opportunities in Indigenous communities.

Vancouver Whitecaps FC believes that diversity and inclusion is critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.This includes but is not limitedto people of colour, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.Should you require any accommodation throughout the recruitment process, please do not hesitate to contact our People Culture department.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

No recruiters or agencies, please.

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