Role description

Overview:


The Event Operations Coordinator is responsible for the planning and execution of Lower.com Field and Historic Crew Stadium events including, MLS matches, MLS Next Pro matches, stadium special events, private events, and other activations. This position will support all logistical and functional needs of assigned events.



Essential Duties Responsibilities:



Serves as primary contact for internal staff as well as external clients and event promotors to execute events and accomplish client and stadium goals.


Develop and maintain event schedule, checklists, quality control documents.


Be onsite point of contact during all assigned events.


Create and compile all pre and post event related documents, including contracts, estimates, profit and loss evaluations, staffing plans, layouts, invoices and settlements.


Conduct event meetings, walkthroughs, and planning sessions to prepare accurate event plans and estimates.


Resolve and/or escalate event or service-related concerns to management. Identify solutions and opportunities for improvement.


Coordinate arrangements with vendors including set ups, deliveries and pick-ups, policy enforcement.


Assist with planning of changeovers, staffing and equipment allocation.


Coordinate event communications to internal departments and external clients.


Enforce all policies and procedures for holding events and appropriate permitting.


Other duties as assigned by Director of Event Services.



Required Experience and Qualifications:



1-3 years working in sports entertainment venues


Bachelor’s Degree in Sport/Event Management, Hospitality, Business or Equivalent combination of education and experience.


Demonstrated customer service experience.


Project management and ability to balance multiple projects simultaneously.


Strong communication and collaboration experience.



Preferred Experience and Qualifications:



Operations experience with Stadium or multi-purpose venue events.


Strong command of technology.


Advanced knowledge of event logistics, planning, budgeting, and implementation


Experience working and servicing various stakeholders including emergency personnel, labor unions, high profile artists and guests.


Experience with event software, design software, and AutoCad software.



Work environment:



Minimal Travel


Flexible work schedule inclusive of nights, weekends, and holidays required.


Bending, lifting, and repeated movements including lifting 15-20 pounds.


Indoor and outdoor events in all weather conditions (rain and snow)