ROLE DESCRIPTION

About the job
Primary Objective

To oversee and organise events that will make an impact to our target audience. The candidate will ensure events are successful and cost-effective, paying attention to budget and time constraints.
In this dynamic role, you will need to have a keen eye for detail, be an effective communicator and engaging manner, with an ability to implement company standards.
Duties and Responsibilities

Priorities in the role include but are not limited to the following:
Reporting to the Managing Director and working alongside the Club Secretary and other Heads of Departments, work and communicate effectively within the Club structure to develop positive working relations to deliver effective change within the business.
· Always be a positive ambassador for Ayr United’s values at all times.
Research opportunities for new clients and events.
Plan and coordinate events to take place throughout the year to maximise the use and profitability of both Camerons and the Hospitality Suite
Liaise with clients to find out their exact event requirements.
Produce detailed proposals and planning documents for events.
Manage and coordinate suppliers and all event logistics.
Prepare budgets and ensure adherence.
Produce post-event evaluation to inform future events.
Research opportunities for new clients and events.
Come up with suggestions to enhance the event’s success.
Coordinate all operations and manage staff and rotas.
Handle Cash and Credit Card Transactions Accurately
Follow and implement Standard Operating Procedures
Main point of contact on the event day to ensure the event is executed smoothly.
Managing all matchday preparations and hospitality events ensuring a great experience for all customers
Coordinate all operations and manage staff and rotas.
Leading the team by setting a positive example, rewarding or performance managing as appropriate.
Monitors appearance, upkeep and cleanliness of all equipment and facilities.
Ensuring customer satisfaction by addressing any concerns or complaints.
Monitors appearance, upkeep and cleanliness of all equipment and facilities.
Carries out Duty Management responsibilities as and when required.


To be successful our ideal candidate will:
Experience in a similar role is essential.
Proven experience as event manager
Qualification in Events Management in preferred
In-depth understanding of event management procedures
Excellent organisational, attention to detail and coordination skills
Outstanding communication and negotiation skills
Able to work as part of a team, as well as using one’s own initiative, excellent interpersonal skills and the ability to communicate on a variety of levels.
Customer service skills
Excellent multitasking and task prioritisation skills
Time-management skills and the ability to work under pressure to ensure the efficient running of an event.
Administrative and IT skills
Self-motivation and enthusiasm
Be dependable, reliable and able to adapt to the demands of the job and the needs of colleagues.
Knowledge of Front of House and Kitchen operations.
Ability to work flexible hours, including nights and weekends.