Role description

JOB DESCRIPTION​
CORE RESPONSIBILITIES

General Administration which will include, filing, responding to emails, first point of call for the Events Conference team, and directing all queries to the relevant person within the team.
Supporting the team with meeting and greeting potential clients looking to hold their events at the Club.
Raising all invoices for the Conference events held at the Stadium.
Raising all invoices for events during the Christmas period.
Drafting and issuing figure Spreadsheets to the team on a monthly or/and ad hoc basis.
Hosting and supporting events held by the Commercial Team at St. Andrews if and when required.
Assembling Matchday Packs including menus for all Corporate guests during home fixtures.
Assist in the implementation of a new internal Booking System. This will include inputting data, ensuring all date on the system is correct and up to date, and building reports into the system.
Supporting the team with research towards the Events Strategy within each season.
Ensure compliance with all the Policies and Procedures contained within the Staff Handbook, paying particular regard to the Equal Opportunities Policy and Health Safety Policy and procedures at all times.
Any other duties as deemed necessary by your Line Manager or Head of Department.

PERSON SPECIFICATION​
Qualifications
Essential Requirements

Good GCSE in Maths and English or equivalent.

Knowledge and Skills
Essential Requirements​

Computer Literate
Excel Knowledge
Friendly Approachable
Organised
Good customer Service
Confident Telephone Manner
Smart and professional appearance
Attention to detail

Desirable Requirements​

Negotiation Skills
Quick Learner
Confident
Willing to go above and beyond

Personal Requirements

Must adhere to confidentiality and data protection procedures at all times

Only applicants that meet the above criteria will be considered for the role. Applicants must be able to demonstrate that they are eligible to live and work in the UK.
This role is regarded as a Regulated Activity and is therefore subject to an Enhanced DBS check, (previously a CRB check) which includes the barred list for working with children. This post is exempt from the Rehabilitation of Offenders Act 1974
Birmingham City FC is an equal opportunities and Disability Confident employer and welcomes applications from all sectors of the Community.
Birmingham City Football Club promotes a diverse and inclusive working environment, and we welcome applications from all individuals in society. If you have any particular requirements or need us to make any adjustments to our recruitment or interview process, please mention this in your application.
We would also be grateful if you could take the time to complete our Equality, Diversity Inclusion Recruitment Survey using the following link:https://forms.office.com/r/ymR2zBpuNf.The survey will take approximately 1 minute to complete, is completely voluntary and you can respond with “prefer not to say” to any questions that you do not feel comfortable in answering. All responses will remain anonymous and we will use the information collected to review our recruitment processes and ensure we continue to encourage a diverse and inclusive working environment.

Closing: 07/12/2022