City in the Community

City in the Community

Community Outreach Officer - Girls


Role Type



Posting Date

Jun 16, 2022

Role description

Community Outreach Officer – Girls

Business Function:

Reports to:
Community Outreach Manager

City in the Community Foundation (CITC)

Established in 1986, City in the Community Foundation is the registered charity of Manchester City FC and uses the brand of the parent Club to deliver award-winning programmes centred around Health, Education and Inclusion. The projects engage and impact over 30,000 lives in Manchester annually.
The purpose of the Community Outreach Officer – Girls is to design and coordinate the delivery of CITC’s City Girls provision, including community and school-based sessions as well as being a strategic lead across the foundation, supporting staff CPD and ensuring delivery across all programmes is inclusive and addresses inequalities and barriers to participation faced by women and girls.

Accountabilities with Key Outcomes: .


Design and coordinate a weekly programme of girls provision to engage all participants across a wide range of ages, genders, social backgrounds and abilities.


Coordinate a robust holiday activity programme across multiple venues in Manchester including the management of staff and staff rotas, healthy lunches and engaging curriculum.


Work closely with key stakeholders within CITC, CFG, CFF and Premier League to implement CITC’s Equality, Diversity and Inclusion strategy to ensure support for women and girls is embedded across the foundation.


Report on set KPIs and outcomes associated with each project to develop, maintain and grow strong working relationships with GMP, NHS, the Premier League Charitable Fund and any additional funders.


Create, maintain and develop relationships with internal partners from CITC and the wider City Football Group (CFG), local authorities and governing bodies to develop CITC’s reputation and reach, promoting all CITC programmes across Manchester.


To support staff across CITC programmes and identify and provide training and CPD opportunities which continuously improves the standard of delivery on the programmes.


Contributing to management of budget spend to ensure the programme is delivered within the projected budget, escalating observations or any concerns where necessary.


Ensuring that CITC’s Safeguarding policy and procedures are embedded to the highest standard across the team. Work to ensure that safeguarding practices and principles are adhered to, ensuring our legal and moral obligations towards the framework. Alongside maintaining high standards relating to quality assurance around programme health and safety.


Ensuring that all CITC and CFG policies and procedures are adhered to across the team, escalating any breaches as appropriate and managing this with staff in a professional manner.

Knowledge, Skills and Experience: 

In-depth understanding of coaching community-based programmes, specifically using sport to support participants that identify as women and girls.
Solid experience of working in and liaising with schools, community organisations, local government departments and external funding partners
Experience and knowledge of working within a brand environment and understanding the responsibilities that are associated with representing a Premier League Football Club
Coaching Level 2 qualification in football or one other relevant sport
GCSEs in English, Maths and Science
Experience of managing a team  
Competent across Microsoft office
Excellent communication skills, both verbal and written
Creative and passionate about continuous improvement  
Resilient and adaptable to change
Excellent and inclusive team-working abilities

Degree level education in relevant field
Experience of coordinating Premier League Charitable Fund programmes and achieving associated KPI’s and outcomes
Level 2 Youth Work Qualification
Remote line management
Presentation skills
Experience of delivering CPD training for team members and other professionals
Understanding of City in the Community Foundation and its projects
Budget management and reporting


Job Impact/Influence Measures:  

Budget – direct responsibility for managing and reporting project budgets
People management – Full and part time staff report into this post
Network – direct contact with external stakeholders, maintaining relationships and the general public
Funding – indirectly influences funding due to design and development of programmes that funding is used for and ongoing quality of delivery

Decision-making Authority: (Full / senior / some / limited / little / none)

Limited decision-making authority; the role direct manages delivery coaches so is an escalation point for them in that business area.
Reports into Community Outreach Manager.

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