Role description
Company BackgroundThe Houston Dynamo Football Club (HDFC) is a multi-faceted organization dedicated to inspiring and supporting soccer participation and growth in Houston, TX and beyond. The Club’s brands include men's and women's professional teams - the Houston Dynamo (MLS) and Houston Dash (NWSL), a development academy, Houston Dynamo Dash Charities, as well as Shell Energy Stadium and Houston Sports Park. The Club has a rich history, including MLS Cup titles (2006, 2007) and in-season tournament championships for both the Dynamo (2018) and Dash (2020) and is focused on building toward the next championships, inspiring and uniting the city of Houston through the sport of soccer and community outreach, and creating the most inclusive sporting experience and diverse fan base in the city and state. Purpose of the Job This role is responsible for day-to-day coordination of all youth soccer programs and initiatives along with various community relations programs for HDFC. The Youth and Community Program Coordinator must have a strong knowledge and understanding of the local youth soccer landscape and Houston community. This role will support the development and coordination of campaigns to connect with the Houston community, drive awareness and revenue for the organization and develop fan loyalty for HDFC. Duties and ResponsibilitiesCoordinates logistical and operational department needs related to youth programs and initiatives or as directed by the department supervisor. This includes communicating with youth program customers, vendors, internal departments and partners. Assists in coordinating registration processes and procedures as required by the department (i.e., customer inquiries, registration questions, inbound/outbound requests, etc.) in a timely and professional manner. Assists in the coordination and distribution of event materials and collateral and other departmental needs (i.e., equipment, uniforms, flyers/brochures, calendars, etc.). Assists as needed in coordinating marketing plans as well as with marketing and promoting various programs and initiatives. Assists in coordinating required communication and execution plans to customers and/or prospects that will allow for professional, first-class customer experience. Keeps accurate records of participants which includes contact information, medical forms, program tracking, and program feedback. Aids in the development, planning and execution of camps and clinics. Assists in developing, coordinating, and executing business plan objectives (programs, events and initiatives) that align with departmental and organizational goals. Helps to identify new and innovative programs and opportunities in youth and adult sports that encourages year-round engagement and future business opportunities.Other duties as assigned. Qualification RequirementsAccredited coaching license (A, B or E license). – Required. Bachelor's degree – Preferred. Previous MLS and/or US Soccer Development Academy experience – Preferred. Ability and willingness to work an event driven schedule, which includes weekends, evenings, and some holidays. Must have own transportation and valid driver’s license. Extensive knowledge of Microsoft office software. Bilingual English/Spanish – Preferred. Experience working with youth in recreational/sports activities – Preferred. Able to perform moderate physical activity including, but not limited to, lifting objects up to 25 pounds and standing/walking for more than four (4) hours per day. Able to work in an environment that involves some exposure to hazards or physical risks, which require following basic safety precautions. Knowledge, Skills, Abilities, and Other AttributesAbility to identify problems and their root causes, and to develop and recommend effective solutions. Ability to maintain a professional demeanor in the presence of clients, players, and VIPs. Exceptional written and oral communication skills at all levels of the organization and with external contacts. Superior level of detail orientation, accuracy, and sense of urgency. Proven ability to organize information and present it in a clear and concise manner. Strong time management skills with the ability to work in a fast-paced environment and to balance multiple simultaneous projects and deadlines, including last minute requests, in a timely manner. Maintains Organizational Core Competencies. Organizational Core CompetenciesAccountable – Holds themselves (and when appropriate others) accountable for achieving goals and objectives. Collaborative – Works collaboratively with others to achieve organizational outcomes. Progressive – Open minded, accepting, creative, and innovative in approach.Values Driven – Being ethical in decision making and operating with professional integrity. Agile – Achieves personal and organizational success within a changing, dynamic and complex environment. Ability to handle ambiguity. Other InformationDiverse candidates of all backgrounds are welcome, and the Club seeks individuals passionate about sport, inspiring the city and devoted to the organization's growth. While duties and responsibilities vary across positions, we are seeking individuals who are accountable, collaborative, progressive, agile and ethical/values driven. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
