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Sport Resolutions

Sport Resolutions

Case Manager - National and Football


posting Date

role Type



Dec 20, 2023


Job Description
Sport Resolutions has an exciting opportunity for an individual to join its passionate and experienced National case management team to assist with the administration of domestic matters including football disciplinary procedures and Olympic and Paralympic disputes.The Case Manager will manage enquiries, cases and independent reviews, appointing panel members as required. Sport Resolutions has contracts with the English Football League and The Football Association to administer hearings for potential rule violations including those related to discipline and financial breaches. The Case Manager will play a vital role in ensuring such matters are managed fairly, efficiently, and cost-effectively.The successful applicant may also be required to administer matters related to anti-doping rule violations, ethics and integrity related matters, and independent reviews, as directed by the Senior Case Managers and the Head of Case Management.Suitable applicants will have experience of working in a legal environment, excellent customer service skills, and a passion for sport and integrity. The successful applicant will have the ability to handle confidential information in a discreet and professional manner and will have experience of using Microsoft applications. A high level of oral and written communication skills is required, along with first-rate attention to detail.Sport Resolutions values its staff extremely highly, with opportunities to develop skills and knowledge both internally and through the support of continued professional development.Sport ResolutionsSport Resolutions has established itself as the independent dispute resolution service of choice for sport. Its skilled and motivated case team appoint individuals from an expert and diverse panel of over 200 individuals to cases such as anti-doping referrals, safeguarding investigations, vetting procedures, selection disputes and contract-based arbitrations. Sport Resolutions’ clients include NGBs and International Federations such as World Athletics, the International Tennis Federation, the Commonwealth Games, and the International Testing Agency.The organisation administers the International Hearing Panel, which adjudicates on anti-doping rule violations, the Safeguarding Case Management Programme (SCMP), which provides UK NGBs with access to expert safeguarding and legal support; Sport Integrity, an independent disclosure and complaints service for Olympic and Paralympic sport; and the National Anti-Doping Panel, which is responsible for adjudicating anti-doping disputes in the UK.Package• £31,000 annual salary• Discretionary bonus• Employer pension contribution of 8%• Enhanced Maternity / Paternity / Parental Leave• Interest free season ticket loans• Cycle to Work SchemeLocationSport Resolutions’ office is located at St Paul, London.Employees are currently required to work in the office a minimum of eight days per month.

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