Capacity Development and Education Manager


Role Type



Posting Date

Nov 7, 2022

Role description

More than a job

Capacity Development and Education Manager

As the organiser of some of the biggest and most iconic sport events in the world we lead the way in the sport and event industry.

We are now looking for a Capacity Development and Education Manager that is part of FIFA and supports us on our mission.

These are your key tasks:
• Contribute to strengthening the competences of football professionals worldwide
• Optimise FIFA's capacity development and education offerings for member associations, in mainly football administration areas, which include both standard and bespoke offering as well as blended learning such as pre-learning, digital learning, experiential, peer-to-peer and workshops
• Review existing offering on both a periodic and as-needed basis to ensure the content evolves with business needs; ensure that these comply with standards
• Manage the process towards the delivery of a high-quality and consistent capacity development and education offering
• Define the framework for a streamlined approach in creation and delivery of the capacity development and education offering, e.g., course design and content standards
• Partner with internal stakeholders to implement the framework across departments and divisions which offer capacity development and education to FIFA's member associations, and adapt content to the audience and regions when necessary
• Create and maintain FIFA's online learning platform and manage content on it
• Ensure clear and cohesive calendar concerning capacity development and education activities
• Define the monitoring & evaluation protocols and gather data to evaluate the effectiveness of FIFA's capacity development and education offering
• Assist with execution of special projects and task forces as needed

The specific competencies we require for this position are:
• Demonstrated experience in applying the principles of instructional design and learning & development methodologies
• Experience with rapid development eLearning tools and video editing software
• Analytical acumen and problem solver, with experience translating user feedback into actionable plans
• Excellent time management skills and ability to manage tasks in an effective and efficient manner
• Creative thinker with a good eye for detail, design, and presentation
• Polished communication, writing, grammar, editing and proofreading skills
• Able to work collaboratively and independently
• Ability to handle multiple projects simultaneously
• Ability to quickly grasp complex concepts and make them easily understandable
• Leadership and managerial skills (e.g. negotiation, strategic planning, project management)
• Experiences with working in agile and/or network project teams is an advantage
• Reliability, trust and stress resistant
• Bachelor's and/or Master's degree in instructional design, education, communication, training technology, adult learning or related field
• Certification or further education in sports business and/or football business is an advantage
• At least 5 years in a Learning and Development role in a fast-paced environment
• Experience in sports business and/or development is an advantage
• Full professional proficiency in English
• Proficiency in any other FIFA language (French / Spanish / German / Arabic / Portuguese / Russian) is an asset
• Proficient in of Microsoft Office products (Word / PowerPoint / Excel)
• Experience in using learning management systems & learning development tools
• Willingness to travel occasionally (domestic and international)

Fédération Internationale de Football Association, FIFA-Strasse 20, 8044 Zurich

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