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Crystal Palace FC

Crystal Palace FC

Academy Receptionist & Admin

Country

Role Type

England

Academy

Posting Date

Jan 25, 2023

Role description

Job Location: Copers Cope Rd, Beckenham BR3 1NZ

Contract Type: Full Time

Salary: Competitive

Crystal Palace Football Club Academy are looking for a detail orientated and personable receptionist to join our customer service team. You will be the first point of contact for our company and be responsible for meet and greeting people who visit the business, coordinating front desk activities, including distributing correspondence and redirecting phone calls and general administrative support.


Responsibilities:


Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
Answering screening and forwarding incoming phone calls
Receiving and sorting daily mail
Sending out and preparing packages and mail to be collected and sent out each day
Ensuring reception area is tidy and presentable, with all necessary stationary and material
Provide basic and accurate information in-person and via phone/email
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges etc.)
Ordering front office supplies and keep inventory of stock
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Other duties and responsibilities as required by line manager
Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures

Skills and Qualifications:

Proven work experience as a Receptionist, Front Office Representative or similar role
Hands on experience with office equipment (copy machines, printers, franking machines)
Excellent written and verbal communication skills
Multitasking and time-management skills with the ability to prioritise tasks
High school degree or additional certification in office management
Proficient in Microsoft Office Suite
Professional and presentable
Able to be resourceful and proactive when issues arise
At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.


We are committed to attracting, recruiting and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.


Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be subject to any relevant security checks as required.

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